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10 Fault elimination

5809776/02 EN

This chapter describes how to rectify simple operating faults.

10.1 General faults

Characteristics/details

Cause

Remedy

No function

▪ Display remains black

No power supply

Check power supply

Supply voltage is outside
of the permitted range

Correct the voltage range

Internal fuse defective

Contact Maschinenfabrik
Reinhausen

Software error

Contact Maschinenfabrik
Reinhausen

Perform a system restore
via USB stick [

►

Section

8.2.7, Page 47]

Visualization of the con-
nected ISM® device is not
displayed

Connection cable defec-
tive

Check connection cable

Network settings incorrect

Check network settings

Table 11: General faults

10.2 Other faults

If you cannot resolve a problem, please contact Maschinenfabrik Rein-
hausen. Please have the following data on hand:

▪ Serial number

– Name plate

– Info screen

▪ Software version

Please provide answers to the following questions:

▪ Has a firmware update been carried out?

▪ Has there previously been a problem with this device?

▪ Have you previously contacted Maschinenfabrik Reinhausen about this is-

sue? If yes, then who was the contact?

Содержание MControl 10

Страница 1: ...Touch Panel MControl 7 10 Operating Instructions 5809776 02 EN ...

Страница 2: ... for compensation All rights reserved in the event of the granting of patents utility models or designs The product may have been altered since this document was published We reserve the right to change the technical data design and scope of supply Generally the information provided and agreements made when processing the individual quotations and orders are binding The original operating instruct...

Страница 3: ...opriate use 11 2 3 Fundamental Safety Instructions 11 2 4 Personnel qualification 12 2 5 Personal protective equipment 13 3 IT security 15 4 Product description 16 4 1 Scope of delivery 16 4 2 Function description 17 4 3 Design 18 4 4 Configuration examples 19 5 Packaging transport and storage 24 5 1 Packaging transport and storage 24 5 1 1 Suitability structure and production 24 5 1 2 Markings 24...

Страница 4: ...2 Mounting the device 30 6 3 Connecting the device 35 7 Commissioning 38 8 Operation 39 8 1 Operation 39 8 2 Configuring the touch panel 42 8 2 1 Server 42 8 2 2 Network 43 8 2 3 Display 44 8 2 4 Time 45 8 2 5 Security 46 8 2 6 General 47 8 2 7 Import Export 47 8 2 8 Information 50 9 Maintenance and care 51 10 Fault elimination 52 10 1 General faults 52 10 2 Other faults 52 11 Removal 53 12 Dispos...

Страница 5: ...le of contents 5 5809776 02 EN 13 Technical data 55 13 1 Display 55 13 2 Power supply 55 13 3 System networking 56 13 4 Ambient conditions 57 13 5 Dimensions and weight 57 13 6 Standards and directives 58 ...

Страница 6: ... 41 40 90 7001 E mail sales reinhausen com Further information on the product and copies of this technical file are avail able from this address if required 1 2 Safekeeping Keep this technical file and all supporting documents ready at hand and ac cessible for future use at all times 1 3 Notation conventions This section contains an overview of the symbols and textual emphasis used 1 3 1 Hazard co...

Страница 7: ...truction for avoiding a dangerous situation 1 3 1 3 Signal words and pictograms The following signal words are used Signal word Definition DANGER Indicates a hazardous situation which if not avoided will result in death or serious injury WARNING Indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided ...

Страница 8: ... Warning of danger of tipping Warning of danger of crushing Table 2 Pictograms used in warning notices 1 3 2 Information system Information is designed to simplify and improve understanding of particular procedures In this technical file it is laid out as follows Important information 1 3 3 Instruction system This technical file contains single step and multi step instructions ...

Страница 9: ...ents optional 1 Step 1 ð Result of step optional 2 Step 2 ð Result of step optional ð Result of action optional 1 3 4 Typographic conventions The following typographic conventions are used in this technical file Typographic convention Purpose Example UPPERCASE Operating controls switches ON OFF Brackets PC keyboard Ctrl Alt Bold Software operating con trols Press Continue button Menu paths Paramet...

Страница 10: ...d visual ization system of ISM devices The product is designed solely for use in electrical energy systems and facili ties It may be used in compliance with the requirements and conditions listed in this technical file as well as the warnings in this technical file and the warnings posted on the product This applies across the entire service life of the product from delivery to installation and op...

Страница 11: ...GmbH 2 3 Fundamental Safety Instructions To prevent accidents disruptions and damage as well as unacceptable ad verse effects on the environment those responsible for transport installa tion operation maintenance and disposal of the product or parts of the prod uct must ensure the following Work area Untidy and poorly lit work areas can lead to accidents Keep the work area clean and tidy Make sure...

Страница 12: ... Only use spare parts approved by the manufacturer Contact the manufacturer 2 4 Personnel qualification The person responsible for assembly commissioning operation mainte nance and inspection must ensure that the personnel are sufficiently quali fied Electrically skilled person The electrically skilled person has a technical qualification and therefore has the required knowledge and experience and...

Страница 13: ...im proper handling Technical Service We strongly recommend having maintenance repairs and retrofitting carried out by our Technical Service department This ensures that all work is per formed correctly If maintenance is not carried out by our Technical Service department please ensure that the personnel who carry out the mainte nance are trained and authorized by Maschinenfabrik Reinhausen GmbH to...

Страница 14: ...o protect against falling heavy objects and slip ping on slippery surfaces Special personal protective equipment for particular environments Safety glasses To protect the eyes from flying parts and splash ing liquids Visor To protect the face from flying parts and splash ing liquids or other dangerous substances Hard hat To protect from falling and flying parts and mate rials Hearing protection To...

Страница 15: ...endations for device commissioning Activate the SSL setting this will secure communication to the server over the SSL TLS protocol Activate the SSL warning setting This ensures that the authenticity of the server is verified Utilize the ability to import your own certificates This ensures seamless verification of the server authenticity Connect the device to a central log server by using the syslo...

Страница 16: ... of delivery The following components are included in the scope of delivery MControl 7 or MControl 10 touch panel Mounting brackets Cap rail adapter optional Technical files Please note the following Check the shipment for completeness on the basis of the shipping docu ments Store the parts in a dry place until installation ...

Страница 17: ... web based visual ization system of ISM devices You can connect the device with up to 10 ISM devices over an Ethernet switch and use a menu to select which ISM device is to be displayed For proper function the software application of the ISM device must correspond to version 3 310 or higher Figure 1 Function description ...

Страница 18: ...4 Product description 18 5809776 02 EN 4 3 Design The device has a diagonal screen size of 7 177 8 mm or 10 254 mm depending on the order Figure 2 Front view ...

Страница 19: ...terfaces on the rear for connection Figure 3 Interfaces 1 Power supply 2 USB interface 2x 3 ETH0 network interface 4 ETH1 network interface 4 4 Configuration examples The following examples illustrate the configuration of the interfaces for differ ent device applications ...

Страница 20: ... 2 ETH MControl 0 1 ETH ISM Figure 4 MControl with ISM device without its own display Interface Configuration ISM CPU ETH2 1 IP address 192 168 165 1 not adjustable MControl 7 ETH0 IP address 192 168 165 243 Subnet mask 255 255 255 0 MControl 10 ETH0 IP address 192 168 165 245 Subnet mask 255 255 255 0 Table 4 Configuration example of the interfaces factory setting ...

Страница 21: ... interface for the ISM device You also have to configure the interfaces accordingly CPU 1 2 1 2 2 ETH MControl 0 1 ETH ISM OT1205 1 2 ETH 1 1 Figure 5 MControl with ISM device with its own display OT1205 Interface Configuration ISM CPU ETH2 2 IP address 192 0 1 230 Subnet mask 255 255 255 0 MControl ETH0 IP address 192 0 1 100 Subnet mask 255 255 255 0 Table 5 Configuration example of the interfac...

Страница 22: ... CPU 1 2 1 2 2 ETH MControl 0 1 ETH ISM 2 CPU 1 2 1 2 2 ETH ISM 1 Figure 6 MControl with 2 ISM devices Interface Configuration ISM1 CPU ETH2 2 IP address 192 0 1 230 Subnet mask 255 255 255 0 ISM2 CPU ETH2 2 IP address 192 0 1 231 Subnet mask 255 255 255 0 MControl ETH0 IP address 192 0 1 100 Subnet mask 255 255 255 0 MControl ETH1 IP address 192 0 1 101 Subnet mask 255 255 255 0 Table 6 Configura...

Страница 23: ...ordingly CPU 1 2 1 2 2 ETH MControl 0 1 ETH ISM 2 CPU 1 2 1 2 2 ETH ISM 1 CPU 1 2 1 2 2 ETH ISM 3 Switch external Figure 7 MControl with 3 ISM devices Interface Configuration ISM1 CPU ETH2 2 IP address 192 0 1 230 Subnet mask 255 255 255 0 ISM2 CPU ETH2 2 IP address 192 0 1 231 Subnet mask 255 255 255 0 ISM3 CPU ETH2 2 IP address 192 0 1 232 Subnet mask 255 255 255 0 MControl ETH0 IP address 192 0...

Страница 24: ...ransport and cor rect storage The following symbols apply to the shipment of non hazardous goods Adherence to these symbols is mandatory Protect against moisture Top Fragile Attach lifting gear here Center of mass Table 8 Shipping pictograms 5 2 Transportation receipt and handling of shipments In addition to oscillation stress jolts must also be expected during trans portation In order to prevent ...

Страница 25: ...etails of the damage immediately onsite together with the carrier involved This is essential for any claim for damages If possible photograph damage to packaging and packaged goods This also applies to signs of corrosion on the packaged goods due to moisture inside the packaging rain snow condensation Be absolutely sure to also check the sealed packaging Hidden damage When damages are not determin...

Страница 26: ...r from melting snow and ice dirt pests such as rats mice termites and so on and against unauthorized access Store the crates on timber beams and planks as a protection against ris ing damp and for better ventilation Ensure sufficient carrying capacity of the ground Keep entrance paths free Check stored goods at regular intervals Also take appropriate action after storms heavy rain or snow and so o...

Страница 27: ...er or cordon off adjacent energized parts NOTICE Damage to the device Electrostatic discharge may cause damage to the device Take precautionary measures to prevent the build up of electrostatic charges on work surfaces and personnel 6 1 Preparation Note the following information before you begin mounting the product 6 1 1 Required tools The following tools are needed for mounting Flat head screwdr...

Страница 28: ... Do not route lines which cause interference e g supply lines and lines susceptible to interference e g signal lines in the same cable duct Short circuit and ground reserve lines Never connect the device with a multi wire collective pipe 6 1 2 3 Wiring requirement in control cabinet Note the following when wiring in the control cabinet The control cabinet where the device will be installed must be...

Страница 29: ...tor cross section Max length Power supply Unshielded 0 5 mm Functional ground Unshielded 2 5 mm Ethernet RJ45 Min CAT5 shielded S FTP 100 m Table 9 Cable recommendation 6 1 4 Requirements on the power supply For the safe operation of the product observe the following requirements on the power supply Only connect the device to an energy limited electric circuit in accordance with IEC 61010 1 When d...

Страница 30: ...ice Insufficient circulation of ambient air can result in damage to the device due to overheating Keep the ventilation slots clear Ensure are clearance to neighboring components of 40 mm above be low and behind the device Only mount the device in a horizontal landscape position ...

Страница 31: ...ing tension clamps The recommended wall thickness is 2 5 mm To mount the device proceed as follows 1 Produce the cut out in the control panel Figure 8 Producing the cut out in the control panel MControl 7 A 197 mm B 141 mm MControl 10 A 283 mm B 210 mm 2 Insert the device into the cut out from the front ...

Страница 32: ...6 Mounting 32 5809776 02 EN Figure 9 Inserting the device into the cut out ...

Страница 33: ...6 Mounting 33 5809776 02 EN 3 Attach the tension clamps to the device and secure Figure 10 Attaching and securing the tension clamps ...

Страница 34: ...e can be attached to a cap rail of the type TH 35 7 5 or TH 35 15 in accordance with EN 60715 ü The cap rail is installed in the control cabinet 1 Attach the cap rail adapter to the rear of the device Figure 11 Mounting the cap rail adapter 2 Hook the device onto the cap rail at the specified location ensuring that the assembly engages correctly ...

Страница 35: ...ap rail 6 3 Connecting the device To connect the device proceed as follows ü Only use specified cables for connection Note the cable recommendation Section 6 1 3 Page 29 1 Connect the network cable to connection ETH0 Figure 13 Connecting the network cable ...

Страница 36: ...ng cable to the touch panel and connect it to ground at the installation location e g grounding bar Figure 14 Connecting the functional ground 3 Guide the leads into the plug terminal and fasten them using a screw driver Figure 15 Inserting the leads ...

Страница 37: ...6 Mounting 37 5809776 02 EN 4 Connect the power supply Figure 16 Connecting the power supply ...

Страница 38: ... 1 Switch on the power supply ð The device starts up 2 Set the administrator password The default administrator password is 0000 3 Configure the network interface of the device Section 8 2 2 Page 43 4 Set the IP address of the ISM device Section 8 2 1 Page 42 5 Leave the menu or select the desired ISM device as required ...

Страница 39: ...nd setting options for the device 8 1 Operation The device is fitted with a resistive touch screen MControl 7 or a capaci tive touch screen MControl 10 You can operate the device with your fin gers You cannot operate the MControl 10 when wearing gloves Figure 17 Operation ...

Страница 40: ... to be able to change settings You will be logged out automatically upon leaving the menu or after ten min utes of inactivity You will find more information in the section Configuring the touch panel Section 8 2 Page 42 Selecting a connected ISM device If you have configured the connection to one or more ISM device s you can call up a selection menu in order to display the desired ISM device To do...

Страница 41: ...n menu 3 Select the desired ISM device On screen keyboard An on screen keyboard is available for entering text and values Figure 20 On screen keyboard Toggle between letters and numbers characters Display further characters Select keyboard language Hide keyboard Table 10 Additional functions ...

Страница 42: ...ecial characters 8 2 Configuring the touch panel 8 2 1 Server You can configure the connection to the ISM devices in this menu Figure 22 Configuring servers SSL TLS If you activate the SSL option the connection to the ISM device is estab lished using SSL TLS encryption SSL TLS warning If you activate the SSL TLS warning option the display shows a warning message if the SSL TL connection to the dev...

Страница 43: ...and ETH1 network interfaces of the device in this menu Figure 23 Configuring the network Host name You can enter the host name of the device in the entry field ETH0 ETH1 interface You can activate automatic network configuration DHCP or set a fixed IP address subnet mask and standard gateway for the ETH0 and ETH1 inter faces DNS You can set whether the DNS server is to be automatically determined ...

Страница 44: ... set whether the screen is to switch off after a certain period of time Deactivating the function Switch screen off reduces the ser vice life of the display Dimming the screen You can set whether the screen is to dim after a certain period of time You can also set the level of brightness to which the screen is to be dimmed You can only use the function Dim screen if you have activated the function...

Страница 45: ...me manually Alternatively you can use an NTP time server NTP You can synchronize the device time automatically using an NTP time server The device must be connected to an NTP time server via Ethernet for this purpose You can set the following parameters Activating deactivating NTP NTP server 1 NTP server 2 optional in the event of the first time server failing Time zone ...

Страница 46: ...tion This is necessary for example if you use your own certificate for your ISM device server The device supports the import of certificates of the format Base64 file extension pem You can delete all of your own certificates in the device using the function Delete certificate memory Syslog You can set whether the device is to send syslog messages to a server If you activate this option you must se...

Страница 47: ...You can set the user interface language and reset the device to the default settings in this menu Figure 27 General 8 2 7 Import Export You can import a system image and export and import the system settings in this menu Figure 28 Import Export ...

Страница 48: ...SB stick is formatted with the FAT32 file system 1 Connect the USB stick to the USB port on the device 2 Call up the configuration menu 3 Select the menu Import Export 4 Select Import system image or Import system settings 5 Select the desired file and confirm with OK ð The system image or system settings are imported ð Restart the device to complete the import procedure Exporting system settings ...

Страница 49: ... configuration menu 2 Select the menu Import Export 3 Activate the remote update option 4 Enter the IP address of the device in the web browser of your PC factory setting of MControl 7 ETH0 192 168 165 243 MControl 10 ETH0 192 168 165 245 5 Log in as administrator user name admin password as defined during commissioning 6 Select the system image and start the import ð The system image or system se...

Страница 50: ...50 5809776 02 EN 3 Start the system restore ð The device restarts to complete the system restore 8 2 8 Information You can have the system properties displayed via this menu Figure 29 Displaying device information ...

Страница 51: ...9 Maintenance and care 51 5809776 02 EN The device is maintenance free You can clean the device s housing with a dry cloth ...

Страница 52: ...tick Section 8 2 7 Page 47 Visualization of the con nected ISM device is not displayed Connection cable defec tive Check connection cable Network settings incorrect Check network settings Table 11 General faults 10 2 Other faults If you cannot resolve a problem please contact Maschinenfabrik Rein hausen Please have the following data on hand Serial number Name plate Info screen Software version Pl...

Страница 53: ...uipment to prevent an unintentional restart Make sure all poles are de energized Ground and short circuit Cover or cordon off adjacent energized parts To remove the device proceed as follows 1 Disconnect the power supply 2 Remove the network cable 3 Remove the grounding cable 4 If mounted on a cap rail press the device downwards and remove it from the cap rail 5 If mounted in a control panel remov...

Страница 54: ...12 Disposal 54 5809776 02 EN Observe the national requirements applicable in the country of use ...

Страница 55: ...ightness Typically 450 cd m Typically 400 cd m Viewing angle horizontal vertical 89 89 80 80 Touch type Resistive Capacitive Table 12 Display 13 2 Power supply MControl 7 10 Permissible voltage range 18 34 V DC UN 24 V DC Residual ripple Upp 2 4 V Power consumption Max 20 W Table 13 Power supply Interface Interface Pin Description 1 24 VDC 2 Ground Table 14 Interface for the power supply ...

Страница 56: ... 1x CFast Table 15 System networking Interfaces Interface Pin Description 1 A_TD 2 A_TD 3 B_RD 4 C_BI 5 C_BI 6 B_RD 7 D_BI 8 D_BI Table 16 ETH0 ETH1 Interface Pin Description 1 VCC 2 D 3 D 4 GND Table 17 USB 2 0 Interface Protocol Port Description ETH0 TCP 22 SSH service access ETH0 TCP 443 HTTPS customer access for remote update ...

Страница 57: ...n From the front if mounted in a control panel IP54 From the rear or if other mounting methods are used IP20 Air pressure Operation 2000 m above MSL Storage 3000 m above MSL UV irradiation Protect device from direct sunlight Minimum clearance to other devices control cabinet Above below behind 40 mm Table 19 Permissible ambient conditions 13 5 Dimensions and weight MControl 7 MControl 10 Width x h...

Страница 58: ...lds 10 V 150 kHz 80 MHz 80 AM IEC 61000 4 8 Immunity to power frequency magnetic fields 100 A m 50 60 Hz continuously IEC 61000 4 9 Immunity to pulse magnetic fields 1000 A m 50 60 Hz continuously Table 21 Immunity in accordance with IEC 61000 6 2 CISPR 16 2 1 Procedure for measuring high frequency emitted inter ference radio interference and immunity measure ment of conducted emitted interference...

Страница 59: ...ta 59 5809776 02 EN Environmental durability tests IEC 60068 2 1 Dry cold 20 C 16 hours IEC 60068 2 2 Dry heat 70 C 16 hours IEC 60068 2 78 Constant moist heat 40 C 95 16 hours Table 23 Environmental durability tests ...

Страница 60: ......

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Страница 62: ...Maschinenfabrik Reinhausen GmbH Falkensteinstrasse 8 93059 Regensburg 49 0 941 4090 0 49 0 941 4090 7001 sales reinhausen com www reinhausen com 5809776 02 EN 04 18 THE POWER BEHIND POWER ...

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