MUNI User’s Guide
23
9. Troubleshooting
Problem
Possible Reasons & Solutions
Cannot turn on power after
charging the battery
Reasons:
Defective USB cable or charging circuit. Defective battery.
Solutions:
Try charging the battery again. Replace USB cable or charger.
Lost password
Solutions:
Call Technical Support at (408) 320-1266
Buzzer, LED lights, and
vibration motor inoperative
Reasons:
Buzzer and/or other alarms disabled. Bad buzzer.
Solutions:
Check under ‘Alarm’ in mPower Suite that buzzer and/or other
alarms are not turned off. Call authorized service center.
Readings abnormally high or
low or noisy.
Reasons:
Dirty or plugged filter or inlet. Dirty or old sensor. Excessive
moisture and water condensation. Incorrect calibration.
Solutions:
Replace filters. Replace sensor(s). Calibrate unit.
E001 Error; E002 Error
Reasons:
LEL Sensor short; LEL Sensor broken
Solution:
Replace LEL sensor
Cannot communicate with PC
Reasons:
Wrong cable. Faulty Charge/Comm connector
Solutions:
Use mPower USB cable P/N M011-3003-000. Replace
charge connector/AC adapter, or push up connector contacts.
For replacement parts please contact an authorized mPower Service Center.
