Mozaex™ ShowStar User Guide
61
Problem
Action
Reference
Movie Cover Art
Movie Cover Art
does not
appear immediately on a
newly loaded movie.
Reduce the number of
columns and rows of cover
art displayed.
Rescan Movie Cover Art in
Movie Library - Scan Movie
Cover Art. Auto refresh
occurs every 10 minutes or
less.
Refer to the
Movie Loader,
Player, Library and Cover
Art
.
IR Remote Control
Remote control
not working.
1.
Check remote
batteries.
2.
Make sure IR
receiver on front
panel is not
obstructed.
3.
Reboot the Player.
See Player User Manual-
Remote Control
Optional RF Keyboard
Wireless Keyboard
not
working.
1. Check keyboard
batteries.
2. Attach RF module to
USB port.
3. Push RF reset switch
on module and the
keyboard to reset RF
communications.
See Optional RF Keyboard
Weather
Weather
is not setup
correctly.
Unhide the Weather in the
Main Menu
– click on
Options button - System
Settings page
– Main Menu.
Setup Weather in the
Weather utility.
Refer to Weather setup for
details.
NetPlay
Jittering Video or other
failure
NetPlay performance and
compatibility is dictated by
your network and the country
you are in.
Mozaex does guarantee
NetPlay performance or
compatibility.