What to do if...
76
English
The battery won’t charge
Check the alignment of the batteries to ensure that they are installed properly. Make sure that the
positive (+) and negative (-) marks on the batteries match the markings on the phone.
Check the charger
. Is it properly connected? Is it fully inserted? Are its contacts clean and dry? The phone
should provide a beep-tone and the display should read “Charging Battery” within two minutes from the
transformer being installed. See ‘Your Battery’.
Check the battery contacts.
Are they clean and dry?
Check the battery temperature.
If it is warm, let it cool before recharging.
Is it an old battery?
Battery performance will decline after several years use. Replace the battery.
Are you using a Motorola original battery?
See
‘Your Battery’
.
The battery drains faster than
normal
Are you in an area of variable coverage?
This uses extra battery power.
Is it a new battery?
A new battery will need two to three charge/discharge cycles to attain normal
performance. See ‘Charging a New Battery’
Is it an old battery?
Battery performance will decline after several years use. Replace the battery.
Is it a battery that hasn’t been completely discharged?
Allow the battery to fully discharge (until the
phone turns itself off) and then charge the battery overnight.
Check that the Frequency Of Search feature in the Network Selection menu has not been set to
Fast
or
Continuous
. See ‘Network Search’.
Check that the Battery Saving Mode feature has not been set to
Off
.
Are you using your phone in extreme temperatures?
At extreme hot or cold temperatures, battery
performance is significantly reduced.
You can’t cancel Call Forwarding
or Call Barring
Wait until you are in an area with good network coverage and try again.
The
o
symbol is flashing
There is not enough memory available to store another SMS message
. Use the Messages menu to
delete one or more existing messages.
You can’t make international
calls
Some Service Providers automatically bar the ability to make international calls.
Contact your
Service Provider.
Your Personal Handsfree
System is not operating
properly
Check all of the connections and make sure that they are inserted correctly.
Check the connections to make sure that they are fully inserted.
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