B
2 Getting Started
13
Verifying the IP Address for Windows XP or Windows Vista
Windows XP
1.
Click
Start
.
2.
Select
Run
.
3.
Type
cmd
and click
OK.
4.
Type
ipconfig
and press
ENTER
to display your IP configuration.
Windows Vista
1.
On the Windows Vista desktop, click
Start
.
5.
Click
All Programs
.
6.
Click
Accessories
.
7.
Click
Run
to display the Run window.
8.
Type
cmd
and click
OK
to open a command prompt window.
9.
Type
ipconfig
and press
Enter
to display the IP Configuration.
If an
Autoconfiguration IP Address
appears, there is an incorrect connection between your PC
and the digital voice modem (check the cable connections and your television service), or you may need
to renew your IP address.
Renewing Your IP Address in Windows XP or Vista
1.
Click
Start
.
2.
Select
Run
.
3.
Type
cmd
and click
OK
.
4.
Type
ipconfig /renew
and press
ENTER
. If a valid IP address is displayed as shown, Internet
access should be available.
5.
Type
exit
and press
ENTER
to return to Windows.
If after performing this procedure your computer cannot access the Internet, call your cable provider
for help.