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Level 1 and 2 Service Manual

6809485A76-A

A1200

Digital Wireless Telephone

GSM 850/900/1800/1900 MHz

EDGE, GPRS

Содержание MOTOMING A1200

Страница 1: ...Level 1 and 2 Service Manual 6809485A76 A A1200 Digital Wireless Telephone GSM 850 900 1800 1900 MHz EDGE GPRS ...

Страница 2: ......

Страница 3: ...ing and Replacing the Stylus 27 Removing and Replacing the Subscriber Identity Module SIM 28 Removing and Replacing the TransFlash Memory Card 29 Removing and Replacing the Rear Housing 31 Removing and Replacing the Antenna Assembly 33 Removing and Replacing the Camera Module 34 Removing and Replacing the Transceiver PC Board Assembly 35 Removing and Replacing the Display Module Assembly 38 Removi...

Страница 4: ...4 December 21 2005 6809499A19 O Contents A1200 ...

Страница 5: ...Names Product names are listed on the front cover Product names are subject to change without notice Some product names as well as some frequency bands are available only in certain markets Product Changes When electrical mechanical or production changes are incorporated into Motorola products a revision letter is assigned to the chassis or kit affected for example A B or C and so on The chassis o...

Страница 6: ...rola product About This Service Manual Using this service manual and the suggestions contained in it assures proper installation operation and maintenance of A1200 telephones Refer questions about this manual to the nearest Customer Service Manager Audience This document aids service personnel in testing and repairing A1200 telephones Service personnel should be familiar with electronic assembly t...

Страница 7: ...units will be repaired but not refurbished as standard Appointed Motorola Service Hubs will perform warranty and non warranty field service for level 2 assemblies and level 3 limited PCB component The Motorola High Technology Centers will perform level 4 full component repairs Customer Support Customer support is available through dedicated Call Centers and in country help desks Product Service tr...

Страница 8: ...nt is not known use the product model number or other related major assembly along with a description of the related major assembly and of the component in question In the U S A to contact Motorola Inc on your TTY call 800 793 7834 Accessories and Aftermarket Division AAD Order replacement parts test equipment and manuals from AAD U S A Outside U S A Phone 800 422 4210 Phone 847 538 8023 FAX 800 6...

Страница 9: ...rrent 190 mA max Average Stand by Current 6 0 mA avg DRX2 2 0 mA avg DRX9 Dimensions 98 8 mm x 52 mm x 22mm 3 77 inches x 2 04 inches x 0 86 inches Size Volume 84 4 cc 5 1 in3 Weight 100 gm Temperature Range 10 C to 55 C 15 F to 130 F Battery Life 820 mAh Li Ion Battery Talk time 270 480 minutes Standby time 190 210 hours All talk and standby times are approximate and depend on network configurati...

Страница 10: ...conds Speech Coding Function Specification Speech Coding Type Regular pulse excitation linear predictive coding with long term prediction RPE LPC with LTP Bit Rate 13 0 kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits 182 bits Class 2 bits 78 bits Bit Rate with FEC Encoding 22 8 kbps Receiver Specification ...

Страница 11: ...ed during periods when a user is not actually sending or receiving data The telephone is made of polycarbonate plastic The display and the transceiver printed circuit board PCB microphone charger headphone connector stylus and buttons are contained within the base of the phone The speaker and speaker leads are contained within the transparent flip The 820 mAh Lithium Ion Li Ion battery provides 27...

Страница 12: ...h Up to 1Gb User Memory with removable Trans Flash memory module optional Touch screen hand writing recognition input Display animation VibraCall vibrating alert Downloadable wallpaper and ring tones2 Voice activation for phone book entries Calling line identification2 Supports call diverting for incoming voice calls2 Personal management tools calculator real time clock with date reminders and cal...

Страница 13: ...ture may not be available on the phone in all languages Caller Line Identification Upon receipt of a call the calling party s phone number is compared to the phone book If the number matches a phone book entry that name will be displayed If there is no phone book entry the incoming phone number will be displayed In the event that no caller identificationinformationis available an incomingcall mess...

Страница 14: ...ir with new services when customers request them Network Based Chat Messaging The chat messaging feature provides a constant WAP connection through GPRS to carrier service center or factory flexed WAP site The specific site can also be entered by the user Chat messaging is a carrier option Personal Information Management The A1200 telephones contain a built in calendar with date book reminders and...

Страница 15: ...cators in the form of icons are displayed on the LCD see Figure 2 051517A Figure 1 Telephone Controls and Indicators Locations Front N P Headset Jack Send Home Key Make answer calls Return to main screen 4 Way Navigation Key with Center Select UpVolume Key DownVolume Key Select Key Power End Key Turn phone on off end calls return to main screen Touchscreen Display Camera Key Flip Speaker Voice Rec...

Страница 16: ... phone s features can be accessed by tapping on feature icons buttons and text with the provided stylus A 4 way navigation key with center select also allows you to move easily through menus and select menu items 051518o Figure 2 Telephone Controls and Indicators Locations Rear Camera Key Activate camera take photos Camera Lens Mirror Aim camera lens for self portraits Stylus ...

Страница 17: ...6809499A19 O December 21 2005 17 Level 1 and 2 Service Manual General Operation Display Figure 3 provides a view of the A1200 display 051874o Figure 3 A1200 Display ...

Страница 18: ...attery alert sounds Clock Shows the current time Liquid Crystal Display LCD The LCD provides an large touch screen color display with user adjustable brightness settings for optimum readability in all light conditions The large 240 x 320 pixel display provides room for entering text viewing graphics tapping icons and system prompts Alert Settings In addition to preset ring tones A1200 telephones a...

Страница 19: ...he battery causes the device to immediately shut down and any pending work partially entered phone book entries or outgoing messages for example is lost E All batteries can cause property damage and or bodily injury such as burns if a conductive materialsuch as jewelry keys orbeaded chains touch exposed terminals The conductive material may complete an electrical circuit short circuit and become q...

Страница 20: ...haracters A Motorola Penang J ESG Chihuahua S T D I Scotland B T D I Mexico K T D I Romeoville T T D I Downers Grove C Motorola China L Motorola Lawrenceville U T D I Hungary D T D I Shanghai China M TDI Malaysia V E ESG Evadin Brazil N TDI Manau Brazil W ESG Sung Woo F ESG Propower Korea O X ESG Foxlink China G P Intesys Arizona Y P K G E T Systems Korea H Motorola Harvard Q Z I Motorola lreland ...

Страница 21: ...G Chemical 6x30x48 ICP633048 3X BYD 5 4x30 1x48 2 LP053048A 3Y BYD 6x34x50 LPO53048A 3Z Panasonic 6 2x35 2x16 HF6OSS 4A Peacebay Manual 6mm NiMH F6MG 4B BYD 4x30x48 F6MG 4C Peacebay Auto 6 4x16 34 F6MP 4D Sanyo 6mm NiMH HFC1U 4E BYD 8x3 x47 5 LP083448SH 4F Sony 34x67 UP423467A4H 4G LG Chemical 8 6x34x48 ICP863448 4H LG Chemical 6 3x 34x50 ICP633450 4J BYD 4x30x41 LP043O41A 4K GS Melcotec 4 6x29 5x...

Страница 22: ...tery date code A1V90311JCCC position 1 A Motorola Penang t Backend Pack position 2 3 1V Panasonic AAA HHR55B2 position 4 5 6 903 cell date code from manufacturer position 7 8 11 TBD by supplier Example Line one of the first shift position 9 J 1999 Year of battery pack manufacture position 10 11 CC week twenty two backend pack position 12 C Motorola China Frontend Core Pack position 13 14 15 placeh...

Страница 23: ... a sequence number 9 Embedded battery packs use a 6 character date code Position 1 is the manufacturing site Position 2 and 3 is cell code and vendor See step 2 Position 4 5 and 6 is cell date code year and week See steps 5 and 6 Operation For detailed operating instructions refer to the appropriate User Guide listed in the Related Publications section toward the end of this manual Manufacturing S...

Страница 24: ...DCS PCS Test SIM Used to enable manual test mode 6680388B67 Disassembly tool plastic with flat and pointed ends manual opening tool Used during assembly disassembly of phone 6680388B01 Tweezers plastic Used during assembly disassembly RSX4043 A Torque Driver Used to remove and replace screws Torque Driver Bit T 5 Plus Apex 440 6IP Torx Plus or equivalent Used with torque driver HP34401A2 Digital M...

Страница 25: ...are listed in Table 1 preceding G Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge ESD Ensure adequate static protection is in place when handling shipping and servicing the internal components of this equipment G Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components ...

Страница 26: ...ery cover away from the camera lens 3 Lift the battery cover up and away from the phone see Figure 5 4 To replace align the battery cover to the back of the phone 5 Lower the battery cover onto the phone 6 Slide the battery cover into position until the battery cover snaps into place 051519o Figure 5 Removing the Battery Cover Battery Cover ...

Страница 27: ...nsert the top end of the battery into the battery compartment with contacts facing downward 5 Press the bottom end of the battery into the battery compartment 6 Replace the battery cover as described in the procedures G Do not handle batteries with wet or sweaty hands Do not short the positive or negative terminals Non conductive tweezers or grasping tools are to be used for battery connector mani...

Страница 28: ... the stylus and pull it straight out of its compartment 3 To replace insert the tip end of the stylus into the stylus compartment and slide the rest of the stylus into the compartment until the top of the stylus is completely inserted into the phone 4 Replace the battery battery cover as described in the procedures 051558o Figure 7 Removing and Replacing the Stylus Stylus ...

Страница 29: ...battery as described in the procedures 2 Slide the SIM out of the SIM holder as shown in Figure 8 3 Remove the SIM from the phone 4 To replace carefully slide the SIM into position under the SIM holder 5 Observe the notched corner when inserting the SIM 6 Replace the battery and the rear housing as described in the procedures 040283o Figure 8 Removing the SIM SIM ...

Страница 30: ...memory card holder slide it toward the stylus as indicated by the first arrow shown in Figure 9 3 Open the memory card holder as indicated by the second arrow shown in Figure 9 4 Carefully remove the TransFlash memory card from the phone 5 To replace open the TransFlash memory card holder 051561o Figure 9 Removing the TransFlash Memory Card TransFlash Memory Card Memory Card Holder 1 2 ...

Страница 31: ...ansFlash memory card into the memory card slot as shown in Figure 10 7 Close the memory card holder and slide it toward the SIM card to lock 8 Replace the battery and battery cover as described in the procedures 051562o Figure 10 Inserting the TransFlash Memory Card TransFlash Memory Card ...

Страница 32: ...ing the Rear Housing 1 Remove the battery cover battery stylus and SIM as described in the procedures 2 Use a T6 driver to remove 4 screws at near each corner of the phone see Figure 11 Set the screws aside for reuse 051563o Figure 11 Housing Screw Locations Screws Screws ...

Страница 33: ...sing from the phone 6 To replace align the front and rear housings Firmly and carefully press the front and rear housings together until the housings snap into position 7 Insert and tighten the 4 housing screws using the T6 driver Tighten to 16 Ncm Do not overtighten 8 Replace the SIM stylus battery and battery cover as described in the procedures 051564o Figure 12 Removing the Rear Housing Latche...

Страница 34: ...ssembly see Figure 13 3 Lift the antenna assembly from the phone 4 To replace align the antenna assembly to the phone Use the guide pins to help align the antenna assembly to the phone s printed circuit board 5 Gently press the antenna assembly onto the phone s printed circuit board until it snaps into place 6 Replace the rear housing stylus SIM battery and battery cover as described in the proced...

Страница 35: ...r from the transceiver PC board 3 Lift the camera module away from the transceiver PC board 4 To replace align the camera module connector to it s socket on the transceiver PC board 5 Gently but firmly press the camera module connector into the camera connector socket on the transceiver PC board 6 Replace the antenna assembly rear housing stylus SIM battery and battery connector as described in th...

Страница 36: ...ra module as described in the procedures 2 Use the disassembly tool to unseat the flip speaker Flex connector from the transceiver PC board assembly see Figure 15 G This product contains static sensitive devices Use anti static handling procedures to prevent electrostatic discharge ESD and component damage 051591o Figure 15 Removing the Flip Speaker Flex Connector Flip speaker flex connector ...

Страница 37: ...oard just enough to lift the transceiver PC board out of the front housing see Figure 16 4 Carefully lift up the headphone socket end of transceiver PC board up while leaving the motor vibrator end of the transceiver PC board close to the front housing 051617o Figure 16 Removing the Transceiver PC Board Assembly Transceiver PCB Assembly Disassembly tool Headphone Socket ...

Страница 38: ... the transceiver PC board 9 Lower the transceiver PC board assembly into the front housing 10 Use the disassembly tool if necessary to help align the headset socket to the opening in the front housing Ensure the transceiver PC board is properly seated in the front housing 11 Connect the flip speaker flex connector to its socket in the corner near the motor vibrator assembly 12 Replace the camera m...

Страница 39: ...Carefully lift the display assembly away from the transceiver PC board 4 To replace align the display module to the front housing 5 Lower the display module into place in the front housing until properly seated 6 Replace the transceiver PC board assembly camera module antenna assembly rear housing SIM stylus battery and battery cover as described in the procedures G This product contains static se...

Страница 40: ...se the plastic tweezers and the pointed end of the disassembly tool to insert the camera voice keys into their slot in the front housing Use the guides molded into the front housing to place the keys correctly 10 Test the keys for proper operation when replacing the transceiver PC board assembly 11 Replace the display assembly transceiver PC board assembly camera module antenna assembly rear housi...

Страница 41: ...eplace use the plastic tweezers and the pointed end of the disassembly tool to insert the volume up down select keys into their slot in the front housing Use the guides molded into the front housing to place the keys correctly 15 Test the keys for proper operation when replacing the transceiver PC board assembly 16 Replace the display assembly transceiver PC board assembly camera module antenna as...

Страница 42: ...e access to the network Identification Each Motorola GSM phone is labeled with a variety of identifying numbers The following information describes the current identifying labels Mechanical Serial Number MSN The MSN is an individual unit identity number and remains with the unit through out its life The MSN can be used to log and track a phone on Motorola s Service Center Database The MSN is divid...

Страница 43: ...tworks based on mobile station types or individual units The full IMEI structure is listed in Table 2 Where TAC Type Allocation Code formerly known as Type Approval Code NN Reporting body identifier XXXXXX Type Identifier ZZZZZZ Individual unit serial number A Phase 1 0 Phase 2 check digit defined as a function of all other IMEI digits Other label number configurations present are TRANSCEIVER NUMB...

Страница 44: ...the manual test command mode a GSM DCS test SIM must be used 1 Turn the phone OFF 2 Remove the battery as described in the procedures 3 Remove the customer s SIM card from the phone as described in the procedures 4 Insert the test SIM into the SIM slot 5 Replace the battery as described in the procedures 6 Turn the phone ON 7 On the main screen tap the phone icon to switch the phone to dial mode 8...

Страница 45: ...6809499A19 O December 21 2005 44 Level 1 and 2 Service Manual Troubleshooting 9 The test mode screen displays ...

Страница 46: ...isplay module defective Replace with a known good display module Verify that the fault has been cleared with the new display module and reassemble the unit 4 Incoming call alert transducer audio distorted or volume is too low a Faulty antenna speaker assembly Replace the antenna speaker assembly with a known good antenna speaker assembly If the problem goes away replace with a new antenna speaker ...

Страница 47: ... the defective SIM card If the SIM card is not at fault proceed to b b Transceiver board defective Replace the transceiver board refer to 1c Verify that the fault has been cleared and reassemble the phone with the new transceiver board 8 Vibrator feature not functioning Transceiver board defective Replace the transceiver board refer to 1c Verify that the fault has been cleared and reassemble the p...

Страница 48: ...47 December 21 2005 6809499A19 O Part Numbers A1200 Exploded View Diagram 040622o Figure 22 Exploded View Diagram 1 7 6 9 11 12 14 15 16 2 4 5 3 8 13 10 ...

Страница 49: ...3888492Z01 Side key left Side key right 11 0188486Z01 Keypad PCB 12 1588463Z01 1588464Z01 Side grip left Side grip right 13 5588524Z01 Hinge 14 0188481Z01 Front housing 15 3888493Z01 Home keypad 16 1388502Z01 Front bezel E There is a danger of explosion if the Lithium ion battery pack is replaced incorrectly Replace only with the same type of battery or equivalent as recommended by the battery man...

Страница 50: ...Rate Switcher Australia SPN5193 Travel Charger EMU Mid Rate Switcher BRAZIL SPN5187 Travel Charger EMU Mid Rate Switcher EURO SPN5189 Travel Charger EMU Mid Rate Switcher INDIA SPN5194 Travel Charger EMU Mid Rate Switcher MEXICO SPN5186 Travel Charger EMU Mid Rate Switcher PRC SPN5188 Travel Charger EMU Mid Rate Switcher TWN SPN5216 Travel Charger EMU Mid Rate Switcher UK HK SPN5190 Travel Charger...

Страница 51: ... chat messaging 14 SIM Toolkit 13 text entry 13 voice recognition 13 Wireless Access Protocol WAP 13 front endo housing removing and replacing 35 H housing cover rear removing and replacing 31 I identification international mobile station equipment identity 42 mechanical serial number 41 product 5 identification labels 41 IMEI 42 Introduction 5 L LCD 18 liquid crystal display LCD 18 Low Battery me...

Страница 52: ...ng 31 rear housing cover 31 SIM 28 stylus 27 Trans Flash Memory Module 29 transceiver board 34 39 40 Transceiver PC Board Assembly 35 S serial number mechanical 41 service manual about 6 audience 6 conventions 7 scope 6 service policy 7 customer support 7 out of box failure 7 product support 7 shut down upon battery removal 19 SIM Toolkit 13 SIM description 41 SIM removing and replacing 28 specifi...

Страница 53: ......

Страница 54: ...ll other trademarks indicated as such herein are trademarks of Motorola Inc Reg U S Pat Tm Off 2005 Motorola Inc All rights reserved Personal Communications Sector 789 International Parkway Sunrise FL 33325 8292 6809499A19 6809499A19 O ...

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