9 - 14 MC9500-K Mobile Computer User Guide
Magnetic Stripe Reader
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Cable was
disconnected from
MC9500-K during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or
configured properly.
Perform setup as described in the
MC9500-K Mobile Computer
Integrator Guide.
Table 9-9
Troubleshooting the Cables (Continued)
Symptom
Possible Cause
Action
Table 9-10
Troubleshooting the Magnetic Stripe Reader
Symptom
Possible Cause
Action
MSR cannot read
card.
MSR removed from
MC9500-K during
card swipe.
Reattach MSR to MC9500-K and reswipe the card.
Faulty magnetic
stripe on card.
See the system administrator.
MSR application is
not installed or
configured properly.
Ensure the MSR application is installed on the MC9500-K.
Ensure the MSR application is configured correctly.
MC9500-K battery is
not charging.
MC9500-K was
removed from MSR
or MSR was
unplugged from AC
power too soon.
Ensure MSR is attached correctly.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC9500-K is
not fully attached to
the MSR.
Detach and re-attach the MSR to the MC9500-K, ensuring it is
firmly connected.
MSR is faulty.
Replace MSR.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
MC9500-K
detached from
MSR during
communications.
Reattach MC9500-K to MSR and retransmit.
Communication
software is not
installed or
configured properly.
Perform setup as described in the
MC9500-K Mobile Computer
Integrator Guide.
Содержание MC9500-K - Win Mobile 6.1 806 MHz
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