Maintenance & Troubleshooting
8 - 5
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required. However when used in dirty environments it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
Troubleshooting
MC75A
Table 8-1
Troubleshooting the MC75A
Problem
Cause
Solution
MC75A does not turn
on.
Battery not charged. Charge or replace the battery.
Battery not installed
properly.
Install the battery properly. See
Installing the Main Battery on page
.
System crash.
Perform a warm boot. If the MC75A still does not turn on, perform a
cold boot. See
Resetting the MC75A on page 2-17
.
Rechargeable battery
did not charge.
Battery failed.
Replace battery. If the MC75A still does not operate, perform a
warm boot, then a cold boot. See
MC75A removed
from cradle while
battery was
charging.
Insert MC75A in cradle and allow to charge.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C (32°F)
or above 40°C (104°F).
Cannot see characters
on display.
MC75A not
powered on.
Press the red
Power
button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
MC75A removed
from cradle or
disconnected from
host computer
during
communication.
Replace the MC75A in the cradle, or reattach the communication
cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. Refer to the
MC75A Enterprise Digital Assistant
Integrator Guide
for details.
No sound.
Volume setting is
low or turned off.
Adjust the volume. See
.
Содержание MC75A
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