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7 Plastic filters for all Morphy Richards kettles and coffee makers are
not covered by the guarantee.
8 Batteries and damage from leakage are not covered by the
guarantee.
9 The filters have not be cleaned and replaced as instructed.
This guarantee does not confer any rights other than those expressly
set out above and does not cover any claims for consequential loss
or damage. This guarantee is offered as an additional benefit and
does not affect your statutory rights as a consumer.
YOUR INTERNATIONAL TWO YEAR GUARANTEE
This appliance is covered by two-year repair or replacement
warranty.
It is important to retain the retailers receipt as proof of purchase.
Staple your receipt to this back cover for future reference.
Please quote the following information if the product develops a
fault. These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before leaving
the factory. In the unlikely event of any appliance proving to be
faulty within 28 days of purchase it should be returned to the place
of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of original
purchase, you should contact your local distributor quoting Model
number and Serial number on the product, or write to your local
distributor at the addresses shown.
You will be asked to return the product (in secure, adequate
packaging) to the address below along with a copy of proof of
purchase.
Subject to the exclusions set out below (1-9) the faulty appliance
will then be repaired or replaced and dispatched usually within 7
working days of receipt.
If for any reason this item is replaced during the 2-year guarantee
period, the guarantee on the new item will be calculated from
original purchase date. Therefore it is vital to retain your original till
receipt or invoice to indicate the date of initial purchase.
To qualify for the 2-year guarantee the appliance must have been
used according to the manufacturers instructions. For example,
appliances must have been descaled and filters must have been
kept clean as instructed.
The local distributor shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturers
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that
stamped on the products.
3 Repairs have been attempted by persons other than our service staff
(or authorised dealer).
4 Where the appliance has been used for hire purposes or non
domestic use.
5 The appliance is second hand.
6 The local distributor are not liable to carry out any type of servicing
work, under the guarantee.
7 The guarantee excludes consumables such as bags, filters and glass
carafes.
8 Batteries and damage from leakage are not covered by the
guarantee.
9 The filters have not be cleaned and replaced as instructed.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as a
consumer.
AUSTRALIAN WARRANTY
This appliance is guaranteed for 2 years against faulty material,
components and workmanship.
This warranty is in addition and does not affect your statutory rights.
Proof of purchase must be produced for any warranty benefit.
In the unlikely event of any appliance proving to be faulty, securely pack
and return the item to the place of purchase accompanied by the
original receipt or invoice.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
NOT COVERED BY THIS WARRANTY
(Australian only)
• If the appliance has not been used in accordance with the
manufacturers’ recommendations or Instructions.
• If the fault is deemed to be caused by abuse, misuse, neglect,
modifications or in proper use and or care
Eg: Kettles: Excessive build up of scale.
Toasters: Excessive build up of crumbs or foreign matter etc.
• Connection to incorrect voltage to that stamped on the product.
• Unauthorised repairs.
• Appliance used other than for domestic purposes.
• Excluding bags, filters, glass, carafes, and cutting blades.
• Freight and insurance costs.
If for any reason this item is replaced during the 2 year guarantee
period, the guarantee on the new item will be calculated from
original purchase date. Therefore it is vital to retain your original
receipt or invoice to indicate the date of original purchase.
Morphy Richards’s policy is to continually improve quality design
and product quality. The company therefore reserves the right to
change any specifications or to carry out modifications as deemed
worthy at any time.
The Australian supplier reserves the right to repair, modify,
exchange or replace the faulty appliance with the same or similar
model or product of equivalent value.
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