56
MS
D S
ingle-Axis Servo Drive Compact Operation Manual
ID no.: CA97555-001 Date:
04
/201
8
moog
6.4
Helpline/Support
&
Service
Our Helpline can provide you with fast, targeted assistance if you have any technical
queries relating to project planning or commissioning of the servo drive. To that end,
please collect the following information prior to making contact:
1.
Type designation, serial number and software version of the devices (see Software rating plate)
2.
Moog
D
rive
A
DministrAtor
version in use (menu
►
Help
►
Information...
►
Version)
3.
Error code displayed (on 7-segment display or Moog
D
rive
A
DministrAtor
)
4.
Description of the error symptoms, how it occurred and relevant circumstances
5.
Save device settings t
o fi
le in Moog
D
rive
A
DministrAtor
6.
Name of company and contact, telephone number and e-mail address
Our Helpline will help you with fast, speci
fi
c assistance if you have any technical queries
relating to project planning or commissioning your device:
y
Helpline:
Moog GmbH
Hanns-Klemm-Straße 28
D-71034 Böblingen
Phone:
+49 7031 622 0
Fax:
+49 7031 622 100
E-Mail:
If you need further assistance, our specialists at the Servic
e & S
upport-Center will be
happy to help.
y
Service :
Phone:
+4
9 7
03
1 6
22 0
E-Mail:
Содержание MSD C2
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