8. The Moneris Gift & Loyalty Programs
The "Ernex Ref Number" prompt appears.
5.
Key in the original reference number from the gift card or loyalty card transaction receipt and press the
green
OK
key.
•
If the "Invoice Number" prompt appears, key in the invoice number and press the green
OK
key.
The terminal displays "Approved" and prints the Cardholder copy of the receipt, then the "Press OK key"
prompt appears.
6.
Press the green
OK
key to print the Merchant copy of the receipt and return to the GIFT & LOYALTY
transactions menu.
8.5.4
Gift or Loyalty Card Inquiry
Display or print a Moneris gift card or loyalty card balance and card status.
To process a gift or loyalty card inquiry:
1.
, select
GIFT & LOYALTY
.
The message "Activating App..." is displayed, then the GIFT & LOYALTY transactions menu appears.
2.
Select
Card Inquiry
.
The "Swipe or Enter Card" prompt appears.
3.
Swipe the gift card or loyalty card.
OR
Key in the gift card number or the loyalty card number and press the green
OK
key.
The terminal displays the last four digits of the card number.
•
If the "Enter CVC" prompt appears, key in the CVC number and press the green
OK
key.
•
If the "Clerk ID" prompt appears, key in the Clerk ID and press the green
OK
key.
The "Card Inquiry 000 Inquiry Complete" prompt appears.
4.
Press the green
OK
key.
The terminal displays the Card Balance and Card Status then the "Press OK key" prompt.
5.
Press the green
OK
key.
The "Print Receipt?" prompt appears.
6.
Do one of the following:
•
To print the receipt, select
Yes
.
OR
•
To skip printing the receipt, select
No
.
The terminal returns to the GIFT & LOYALTY transactions menu.
8.5.5
Reprinting a Gift or Loyalty Receipt
This function prints a duplicate of a gift or loyalty receipt.
To reprint a Gift or Loyalty receipt:
1.
, select
GIFT & LOYALTY
.
The message "Activating App..." is displayed, then the GIFT & LOYALTY transactions menu appears.
2.
Press the reprint key (second purple key from the right).
Moneris Vx810 Duet Operating Manual
143
