Administrative Transactions
44
SmartSELECT Merchant Operating Manual v 2.0
Host. The second part automatically deposits the appropriate funds into your busi-
ness account if your terminal and the Host totals match.
The Balanced Prompt option is available only for the Moneris Host. If it is
enabled, you will be prompted to confirm that the Moneris Host totals match your
terminal’s totals before the Close Batch request is sent to the Host. If your termi-
nal’s totals match the Moneris Host totals, the terminal will print (BAL - YES) at
the bottom of the Close Batch report. If they do not, (BAL - NO) will be printed at
the bottom of the report.
If Multi-Terminal Reporting has been enabled on your terminal, you will have to
close the Moneris Host separately from your Third Party Hosts. You will need to
perform a Close Batch transaction for your Third Party hosts and the Multi-Termi-
nal Reporting transaction for the Moneris Host.
Note:
If you do not have any Third Party Hosts set up AND Multi-Terminal
Reporting has been enabled AND Close Batch is not allowed on your
terminal, the Close Batch transaction will not appear on the
Administrative Transactions
menu.
Close Batch to the Moneris Host Only:
IMPORTANT:
If the screen goes blank at any time during the
Close Batch, touch the screen to reactivate it
then respond to the prompt that appears.
To perform a Close Batch on a terminal that connects only to the Moneris Host,
from the Idle screen:
1. Press
Menu
. The
Financial Transactions
menu appears.
2. Press
Admin
. The
Administrative Transactions
menu appears.
3. Select
Close Batch
. The
Enter Clerk ID
prompt appears.
4. Key in the Clerk ID and press
Enter
OR
Swipe the Clerk ID Card. The Clerk ID appears for 3 seconds.
The terminal displays
Close Batch
while it communicates with the Moneris
Host. Go to step 7.
5. Select
Yes
to close the batch.
•
If the Balanced Prompt is enabled, the
Are Totals Balanced?
prompt
appears. Go to step 6.
•
If the Balanced Prompt is not enabled, go to step 7.
OR
Select
No
to leave the batch open. Go to step 7.
6. Select
Yes
if the totals from the terminal’s memory match the totals from the
Host(s) on the Close Batch report. Go to step 8.
OR
Select
No
if the totals do not match. The terminal will display the status
prompt
Bank and Terminal Totals Do Not Match
and the text “(BAL - NO)”
will appear at the bottom of the Current Batch Total report. Call the Moneris
Merchant Service Centre the next business day for assistance.
7. The terminal displays
Close Batch
while it completes the Close Batch request
to deposit the funds into your account and the report completes printing.
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Страница 10: ...Table of Contents viii SmartSELECT Merchant Operating Manual V2 0...
Страница 14: ...Introduction 4 SmartSELECT Merchant Operating Manual v 2 0...
Страница 48: ...Configuring Your Terminal 38 SmartSELECT Merchant Operating Manual v 2 0...
Страница 58: ...Administrative Transactions 48 SmartSELECT Merchant Operating Manual v 2 0...
Страница 72: ...Debit Financial Transactions 62 SmartSELECT Merchant Operating Manual v 2 0...
Страница 84: ...Credit Financial Transactions 74 SmartSELECT Merchant Operating Manual v 2 0...
Страница 96: ...Clerk Subtotalling 86 SmartSELECT Merchant Operating Manual v 2 0...
Страница 102: ...Multi Terminal Reporting 92 SmartSELECT Merchant Operating Manual v 2 0...
Страница 128: ...Private Label Transactions 118 SmartSELECT Merchant Operating Manual v 2 0...
Страница 158: ...ERNEX Electronic Marketing Programs 148 SmartSELECT Merchant Operating Manual v 2 0...
Страница 176: ...AIR MILES Reward Program 166 SmartSELECT Merchant Operating Manual v 2 0...
Страница 188: ...Error Messages Troubleshooting 178 SmartSELECT Merchant Operating Manual v 2 0...
Страница 197: ...SmartSELECT Merchant Operating Manual v 2 0 187 numeric keypad 6 version numbers software 1 voice authorization 2...
Страница 198: ...188 SmartSELECT Merchant Operating Manual v 2 0...