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Setting up Your e355
for Android™
10/17
Страница 1: ...Setting up Your e355 for Android 10 17...
Страница 2: ...For more information and assistance Web getpayd com paydpro support Email info getpayd com Toll free 1 855 423 PAYD 7293 Record your Moneris merchant ID here ____________________________________...
Страница 3: ...device Wi Fi 14 Using the e355 best practices 29 Things to do before starting a PAYD Pro transaction 29 Staying within communication range 29 Communication status indicators 29 Powering on the e355 30...
Страница 4: ...ess takes you This guide provides instructions on how to pair a Moneris e355 PIN Pad with an Android mobile device referred to as mobile device or device Note For instructions on how to use PAYD Admin...
Страница 5: ...h is an eight digit alpha numeric code starting with E1 e g E1012345 that is printed on a label affixed to the underside of the e355 Important You will be required to refer to this terminal ID during...
Страница 6: ...nowledge a message on the e355 Power on the e355 press and hold down until the e355 starts to power on 6 Chip Reader slot at the bottom of the e355 Insert debit credit chip cards into the slot 7 Displ...
Страница 7: ...port on the e355 see page 4 Important Use the USB charging cable provided with the e355 Failure to do so may affect the operability of or cause damage to the e355 b Plug the other end of the USB charg...
Страница 8: ...ory i e if necessary un pair the older PIN Pad from the mobile device so that it forgets the terminal ID c Place the mobile device beside the e355 with which you want to pair it d Proceed to step 3 Co...
Страница 9: ...ION 2 Bluetooth 3 Sled 1 WiFi 4 USB e When the ECR OS screen displays press the 2 key Android SELECT ECR OS 1 iOS 2 Android f When the Bluetooth screen displays proceed to step 4 Pair the e355 with yo...
Страница 10: ...key to select it Add device mobile device A Your mobile device name mobile device C 5 2 d When the Pair device screen displays press the 3 key Yes Pair with Your mobile device name Pair device Yes No...
Страница 11: ...le device s Bluetooth Pairing Request popup tap Pair OK or Connect j On the e355 s Please compare screen press the 3 key Yes Please compare 000000 Please compare Yes No 3 1 k When the Paired screen di...
Страница 12: ...ris BE PAYMENT READY or turn off completely If this happens simply continue the setup steps as instructed WELCOME BONJOUR hh mm AM PM AA b On your mobile device s Bluetooth settings screen locate the...
Страница 13: ...displays tap the OK button to continue c In the PAYD App start on the Settings screen Note If another screen is displayed tap and then tap Settings d Tap Pinpad e Tap the Bluetooth button if it is not...
Страница 14: ...was successful Pinpad is ready to use popup tap the OK button to continue k When the e355 displays the WELCOME BONJOUR screen go to the next step Note To conserve power the e355 s screen may dim and o...
Страница 15: ...isplays on the e355 s WELCOME BONJOUR screen If the e355 screen backlight is dim and or Moneris BE PAYMENT READY displays or the backlight turns off completely during charging simply press the green k...
Страница 16: ...le into the micro USB port on the new e355 see page 4 Important Use the USB charging cable provided with the e355 Failure to do so may affect the operability of or cause damage to the e355 b Plug the...
Страница 17: ...Important Do not attempt to configure the e355 to connect to a public Wi Fi network If you want the e355 to connect to the mobile device s personal Wi Fi hotspot generate the hotspot from the mobile...
Страница 18: ...screen displays create a profile for the Wi Fi network to which you want the e355 to connect To manually enter the Wi Fi network name SSID proceed to step 4 Create a Wi Fi network profile on the e355...
Страница 19: ...onnect and press the green key OK Note This parameter is case sensitive To enter small capital letters and special symbols see page 32 SSID SSID OK No value entered d When the View Edit screen display...
Страница 20: ...e the e355 establishes its connection to the Wi Fi network during this period the WELCOME BONJOUR NOT CONNECTED screen displays WELCOME BONJOUR NOT CONNECTED hh mm AM PM AA j When the CONNECTED TO Wi...
Страница 21: ...press the 2 key If your Wi Fi network is not listed press the yellow key and go back to step 5a of this procedure WiFi Scan 5 2 AA Wi Fi network SSID 1 AA Wi Fi network SSID 2 100 Your Wi Fi network...
Страница 22: ...nd then press the red key twice Press OK to continue Accepted OK h Wait while the e355 establishes its connection to the Wi Fi network during this period the WELCOME BONJOUR NOT CONNECTED screen displ...
Страница 23: ...display periodically beside the Wi Fi icon Note As long as the e355 can connect to the Wi Fi network the network SSID will display at five second intervals at the top centre of the e355 screen otherwi...
Страница 24: ...App to access the data b When the PAYD sign in screen displays sign into the PAYD App If at any time the Pinpad has been successfully connected popup displays tap the OK button to continue c In the P...
Страница 25: ...locate the IP Address value Status Up SSID Your Wi Fi Network SSID IP Address 987 654 3 21 Netmask 123 456 789 123 WiFi 5 2 OK 3 d In the PAYD App s Pinpad IP field enter the e355 s IP address e On t...
Страница 26: ...line item does not display go to step 8i i Tap to return to the main menu and then tap Sign Out j Close the PAYD App so that it is not running in the background on the mobile device k From the mobile...
Страница 27: ...Terminal ID line item displays the e355 s terminal ID e g E1012345 proceed to step 10 Initialize the e355 via Wi Fi on page 27 Note If the Pinpad has been successfully connected popup displays tap th...
Страница 28: ...p If at any time the Pinpad has been successfully connected popup displays tap the OK button to continue g When the PAYD sign in screen displays sign into the PAYD App h In the PAYD App start on the S...
Страница 29: ...ad This may take a few minutes screen PLEASE WAIT c When the PAYD App displays the Initialization was successful Pinpad is ready to use popup tap the OK button to continue d When the e355 displays the...
Страница 30: ...g Note The battery charge indicator displays on the e355 s WELCOME BONJOUR screen If the e355 screen backlight is dim and or Moneris BE PAYMENT READY displays during charging simply press the green ke...
Страница 31: ...the PAYD App 4 Check the e355 communication status indicators to ensure that the e355 is connected to your mobile device and or the Wi Fi network see Staying within communication range below 5 Initia...
Страница 32: ...power If the e355 is powered on but not being used to perform transactions it will go into an idle state to conserve power the e355 screen backlight dims and or Moneris BE PAYMENT READY displays If y...
Страница 33: ...hat the USB charging cable is not connected to a power source Charge indicator light The charge indicator light is located on right side of e355 see page 4 If the e355 is powered off or it is powered...
Страница 34: ...to the table below for the full list of corresponding values 2 Once a value is successfully entered proceed to enter the next value Note The SSID network name and password parameters are case sensitiv...
Страница 35: ...n and usage instructions Visit shop moneris com to purchase point of sale supplies and accessories Visit moneris com insights for business and payment news trends customer success stories and quarterl...
Страница 36: ...guide is for informational purposes only Neither Moneris nor any of its affiliates shall be liable for any direct indirect incidental consequential or punitive damages arising out of use of any of th...