Chapter 6: Troubleshooting
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Motion Error
Codes
Error
Message
Notes
400
carriage
motion error
Carriage did not move to either of its photo interrupts in a
reasonable time, or cannot find its photo interrupt.
401
filter wheel
error
Filter wheel did not move to its photo interrupt in a reasonable
time, or cannot find its photo interrupt.
402
grating error
Grating did not move to its photo interrupt in a reasonable time, or
cannot find its photo interrupt.
403
stage error
Stage did not move to its photo interrupt in a reasonable time, or
cannot find its photo interrupt.
NVRAM Error Codes Error Message
Notes
500
NVRAM CRC corrupt
The CRC for the NVRAM data is corrupt.
501
NVRAM Grating cal data bad
Grating calibration data is unreasonable.
502
NVRAM Cuvette air cal data
error
Cuvette air calibration data is
unreasonable.
503
NVRAM Plate air cal data error
Plate air calibration data is unreasonable.
504
NVRAM Carriage offset error
Carriage offset data is unreasonable.
505
NVRAM Stage offset error
Stage offset data is unreasonable.
506
NVRAM Battery
Time to replace the NVRAM battery (U3).
For all other error messages, contact your local Molecular Devices representative for
assistance.
Opening the Drawer Manually
If an error occurs while the drawer is closed and you need to remove a plate.
If the drawer does not open, turn power to the instrument off and then on again.
If the drawer remains closed, turn the incubator off (if it was on).
If the drawer still remains closed, power off the instrument and unplug the power cord.
Then try to use a blunt, flat object (such as a spatula) to open the door. With your index
finger, pull the plate drawer out of the instrument (do not force the drawer) and remove
the plate. This action will not harm the instrument, but should only be taken if the first
two options fail to open the drawer.
If you are still unable to open the drawer, contact your local Molecular Devices
representative.
