Molecular Devices versamax, Руководство пользователя

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Chapter 6: Troubleshooting
Do only the maintenance described in this guide. Maintenance procedures other than those
specified in this guide must be done by qualified Molecular Devices personnel only. See
Obtaining Support on page 34 .
WARNING!
BIOHAZARD: It is your responsibility to decontaminate the
instrument, as well as any accessories, before requesting service by Molecular
Devices representatives and before returning the instrument or any components to
Molecular Devices Corporation.
Error Codes and Resolutions
Fatal Error codes display on the instrument control panel LCD display when a situation arises
that requires attention that is significant enough to stop a read in progress. Warning
messages indicate a situation that requires attention but is not sufficient to stop or prevent a
read. These messages are logged in the error buffer. Examples of situations that might cause
warning messages are low memory, entries out of range, or operations that could result in
loss of data. These messages are generally self-explanatory. For assistance regarding warning
messages, contact your local Molecular Devices representative.
Error Code Classifications
Not all error messages are listed here.
Error Code
Ranges Possible Causes
100-199 Errors possibly caused by unrecognized commands sent from the computer to the
instrument.
200-299 Errors probably due to a main board failure or an error in the firmware code. Most of
these errors require the assistance of Technical Support.
300-399 Instrument errors due to either a main board failure or other system failure. Most of
these errors require the assistance of Technical Support.
400-499 Errors caused by a motor motion failure. Most of these errors require the assistance of
Technical Support.
500-599 Errors due to failure or improper initialization of the instruments non-volatile memory
(NVRAM). All of these errors require the assistance of Technical Support.
Some errors are considered fatal if they are detected during power up. The instrument
aborts the power up sequence and displays FATAL ERROR on the LCD panel.
If the instrument functions normally when you use the SoftMax Pro Software, no errors
should be in the buffer (except error number 100).
The following table lists the unrecognized errors sent from the computer.
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