20
TROUBLE-
SHOOTING
OVERCOMING PAPER JAMS
ERROR MESSAGES AND COUNTERMEASURES
Take an appropriate measure according to the indication on the LCD on the front of the printer.
XXXX: Error number *******: Error indication
LCD indication
Countermeasures
XXXX-*******
Open Slide Door
Remove Ink
1. Remove the exit paper tray. (See
.)
2. Press the front release button and pull out the slide
door until it stops.
3. Take the ink ribbon cassette out of the printer.
XXXX-*******
Clear Jam
Remove Ink
1. Check that the paper remains at the platen and pull
it out downward.
• Be careful not to tear the paper. Paper remaining
inside the printer causes a paper jam.
2. Cut off the defective part of the print paper with
scissors.
• Cut the paper as straight and horizontal as
possible.
XXXX-*******
Push Enter Key
1. Hold down the ENTER button on the operator
control panel for a while to unlock the front cover
bin.
XXXX-*******
Open Front Door
1. Remove the front cover bin. (See
.)