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Mitel ® Single-Line Phone User Guide – Issue 13, September 2009
Page 19
Messages
Messages
The following sections describe how to use system messaging features, including:
•
Inter-station messages: Inter-station messages are alerts sent to your phone by other
internal parties, notifying you to contact the party who left the message. You can then
either delete the message or reply to the message, which automatically places a call to the
party who left the message.
•
DND messages: Messages that other internal parties see when your phone is in DND.
See “Paging Other System Users” on
page 20 .
•
Pages: Announcements sent over phone speakers or external speakers. See “Paging
Other System Users” on
page 20 .
Using Messages
Following are instructions on how to use system messaging features.
Leaving Messages at Other Extensions
You can leave inter-station or voice messages for other internal parties.
To leave an inter-station message while on an internal call:
1. Perform a hookflash, and then dial 365.
2. Hang up.
To leave a message with the message center while on an internal call:
1. Perform a hookflash, and then dial 365.
2. Wait for the message center to answer, and then leave a message.
If there is no answer, or if the phone is busy when you place an internal call, you can do
the following:
Stay on the line and wait for the phone to become available. Do not hang up. After a
system timer expires, you hear music until the phone is available. (You cannot do this if
the called phone is in DND mode.)
Retrieving Messages
To respond to an inter-station message:
When you lift the handset, you hear six quick tones followed by the intercom dial tone. Dial 365
to automatically place a call to the station or message center that left the message.
To cancel an inter-station message:
1. Lift the handset, and then dial 368.
2. Hang up.
NOTE
Because a variety of voice mail products work with the 5000 CP, this guide
does not include voice mail instructions. For voice mail instructions, refer to
the voice mail user guide for your system. For example, refer to the Enterprise
Messaging, Basic Voice Mail, and Embedded Voice Mail Card User Guide,
part number 835.3205, or the NuPoint Messenger Messaging User Guide (on
the
Mitel Web site (http://edocs.mitel.com). Contact your system administrator
for more information about your voice mail system.