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Mitel ® Single-Line Phone User Guide – Issue 13, September 2009
Page 11
Call Features
Call Features
The following sections describe call-related features.
Using Ring Intercom Always
The telephone system allows you to place a non-handsfree call that will override handsfree
mode on the extension you are calling. If you use the Ring Intercom Always feature to always
send non-handsfree calls, the called party must pick up the handset to answer the call.
To place a non-handsfree call that will ring at the other phone until answered:
1. Before you enter the extension number, press #.
2. Dial the extension number.
To program your phone to always send non-handsfree calls using the Ring Intercom
Always feature:
Lift the handset, and then dial 377.
Using Off-Hook Voice Announce
Off-Hook Voice Announce
1
allows you to talk to the phone user on his or her handsfree
speakerphone, even though the user already has a call in progress on the handset. This feature
is not available if your phone has the Ring Intercom Always feature enabled.
To use Off-Hook Voice Announce:
1. Do not hang up. After the busy signal stops, you are automatically connected and may
speak.
2. If you hear music or if the phone is in Do-Not-Disturb (DND) mode, your off-hook voice
announce call will not go through.
Placing Calls On Hold
To place a call on hold:
1. Perform a hookflash, and then dial 336.
2. Hang up or place another call.
To return to a call that is on hold:
1. Lift the handset or perform a hookflash.
2. Dial 336.
1. This feature may or may not be enabled for your system.