Product and Safety Information
9
Mitel SMB Controller
syd-0657/2.0 – R6.0 – 09.2018
1
Product and Safety Information
Here you will find information relating to safety, data protection and legal matters
besides product and documentation information.
Please read through the product and safety information carefully.
1. 1
About MiVoice Office 400
Purpose and function
MiVoice Office 400 is an open, modular and comprehensive communication solution
for the business sector with several communication servers of different performance
and expansion capacity, an extensive telephone portfolio and a multitude of expan-
sions. They include an application server for unified communications and multimedia
services, an FMC controller for mobile phone integration, an open interface for applica-
tion developers, and a multitude of expansion cards and modules.
The business communication solution with all its components was developed to cover
in full the communication requirements of businesses and organisations, in a way that
is both user- and maintenance-friendly. The individual products and components are
coordinated and must not be used for other purposes or replaced by third-party prod-
ucts or components (unless it is to connect other approved networks, applications and
terminals to the interfaces certified specially for that purpose).
User groups
The design of the phones, softphones and PC applications of the MiVoice Office 400
communication solution is particularly user-friendly, which means they can be operated
by all end users without specific product training.
The phones and PC applications for professional applications, such as the operator
console or call centre applications require training of the personnel.
Specialist knowledge of IT and telephony is assumed for the planning, installation, con-
figuration, commissioning and maintenance. Regular attendance at product training
courses is strongly recommended.
User information
MiVoice Office 400 products are supplied with the necessary safety/legal information
and user documents. All user documents such as user guides and system manuals are
available for download from the MiVoice Office 400 document portal as individual doc-
uments or as documentation sets. Some user documents are accessible only via a
partner login.