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Page 226
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Placing the Entire Conference on Hold
Placing the Entire Conference on Hold
Any inside party involved in a conference can place the conference on hold at his or her sta-
tion. The other conference parties remain connected and can converse. The station user that
placed the conference on hold can then place calls or use system features while the conference
is on hold. Then the user can return to the conference on hold. Note, however, that a confer-
ence may not be terminated while it is on hold.
Once a station user has moved a conference to hold, the user may, if desired, establish another
conference. Because each conference is established under a separate Call button, it is possible
for the user to have access to any individual conference for further call processing. If the user
elects to use the
button for conference access, the
button will rotate through
the conferences in priority order. The
button will always reflect the status of the top-
priority conference. The priority order for the
button when multiple conferences are in
effect is:
•
Conference or call on transfer hold
•
Ringing (ring in, recall, or camp on) conference
•
Conference on hold
•
Active conference
To place the conference on hold (any inside party) during a conference call with an Inter-
Tel endpoint:
Press the Hold button or press the Special button and enter the Individual Hold feature code
(336). The conferenced parties remain connected. The call and
buttons flutter.
To place the conference on hold (any inside party) during a conference call with a Single-
Line Set:
Hookflash/Recall and then enter the Individual Hold feature code (336). The conferenced par-
ties remain connected.
NOTE:
If you do not return to the conference before the Hold timer expires, the conference will
recall your station. If the recall is not answered, the conference will recall to your Attendant's
station. At the Attendant, the call will be terminated automatically after the Abandoned Recall
timer if no inside parties are still in the conference and if it is not answered by the Attendant. (If
the Attendant answers the call, a conference is re-established with the Attendant station as one
of the conference parties.)
To return to the conference with an Inter-Tel endpoint:
Press the Hold button,
button, or the fluttering Call button.
To return to the conference with a Single-Line Set:
Lift the handset and enter the Conference feature code (5).
CNF
CNF
CNF
CNF
CNF
CNF
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