Mitel Inter-Tel Axxess, Руководство администратора, Страница: 234 / 384

Page 218
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Transfer to Hold
4. You have the following options:
•
To complete the transfer: Hang up or press another Call button. The display
shows CALL TRANSFERRED TO (username).
•
To return to the caller: Press the fluttering Call button, trunk button, or
button (Inter-Tel endpoint) or hookflash/recall twice (single-line set).
•
To try another station: Press the button or press the Special button
and enter the Transfer to Ring feature code (345). Then dial another extension
number.
•
To transfer the call to hold when calling a station (Inter-Tel endpoints only):
Press the button or the
TRANSFER-TO-HOLD
menu button. Or press
the Special button and enter the Individual Hold feature code (336). The call will
not ring or send call waiting signals until the Hold timer expires.
TRANSFER TO HOLD
A call transferred to hold at a station does not ring or send a display message while holding.
After the Hold timer expires, the station rings or sends call waiting signals. Also, calls trans-
ferred to hold do not recall the transferring party; they recall the receiving party’s Attendant if
unanswered after the Hold and Recall timers expire. Besides the procedure listed below, Inter-
Tel endpoint users have an alternative method for transferring calls to hold; refer to step 4 in
the previous procedure.
To transfer a call to hold:
1. Executive Display, Professional Display, and Model 8560 endpoints: While on a
call, press the TRANSFER-TO-HOLD menu button. The display shows TRANSFER
CALL TO EXTENSION.
Other Inter-Tel Endpoints: While on a call, press the Special button and enter the
Transfer To Hold feature code (346). The display shows TRANSFER CALL TO
EXTENSION.
Single-Line Sets: While on a call, hookflash/recall and enter the Transfer To Hold fea-
ture code (346).
2.
Dial the desired extension number. Executive Display, Professional Display, and Model
8560 endpoint users can use the Directory feature by pressing the
IC DIRECTORY
menu button.
3.
Hang up to complete the transfer.
To pick up a call that was transferred to hold:
If a call was transferred to hold at your station:
Inter-Tel Endpoints: When your button, a Call button, or individual trunk button is
fluttering, lift the handset and/or press the fluttering button (or the button for an
outside call). You are connected to the caller.
Single-Line Sets: Lift the handset and enter the Individual Hold feature code (336). You are
connected to the call.
IC
TRANSFER
HOLD
IC
ANSWER