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Mitel
®
INT4000 User Guide – Issue 6, December 2008
Page 43
Hunt Groups
Logging Out of ACD Hunt Groups
You can log out of all ACD hunt groups at once or log out of each hunt group one at a time.
To log out of one or more ACD hunt group
1.
Do one of the following:
•
Dial
to log out of all of your ACD hunt groups at once. The display
shows AGENT LOGGED OUT OF ALL ACDS and you hear a confirmation tone.
•
Dial
to log out of one hunt group at a time. One of the following
displays appears:
If you were logged in to only one hunt group
, the display shows AGENT LOGGED
OUT OF <hunt group>. The procedure is complete.
If you were logged in to more than one hunt group
, the display shows AGENT
LOGOUT ACD NUMBER. Dial the extension number of the desired ACD hunt
group.
If you were not logged in to any hunt group
, the display shows NOT LOGGED
INTO ANY ACD GROUP.
2.
Press
to hang up.
Ending an ACD Hunt Group Call
Each time you end an ACD hunt group call, a wrap-up timer is started. Until this timer expires,
you will not receive another call through any ACD hunt group. You can, however, end the wrap-
up session before this timer expires, as described below.
To terminate the ACD agent wrap-up period before the timer expires:
Dial .
If you were not logged in to an ACD hunt group
, the display shows CANNOT ACCESS
RESERVED FEATURE.
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