Troubleshooting a Damaged System
63
8.
If the appliance starts properly, power off the appliance and reinstall the rest of
the components that you removed in
Step 3 (Installing an Expansion Card
page 37).
9.
Run the appropriate online diagnostic test.
Troubleshooting a Damaged System
c
Only trained service technicians are authorized to remove the appliance cover and
access any of the components inside the appliance. Before you begin this procedure,
review the safety instructions that came with the appliance.
To troubleshoot a damaged appliance:
1.
Power off the appliance and attached peripherals, and disconnect the appliance
from the electrical outlet.
2.
Open the appliance (
3.
Ensure that the following components are properly installed:
❍
Expansion cards and both expansion-card risers
❍
Power supplies
❍
Fans and cooling shroud
❍
Processors and heat sinks
❍
Memory modules
❍
Hard-drive carriers
4.
Ensure that all cables are properly connected.
5.
Close the appliance (
6.
Run the system-board tests in the system diagnostics.
Troubleshooting the System Battery
c
Only trained service technicians are authorized to remove the appliance cover and
access any of the components inside the appliance. Before you begin this procedure,
review the safety instructions that came with the appliance.
To troubleshoot the system battery:
1.
Re-enter the time and date through the System BIOS.
2.
Power off the appliance and disconnect it from the electrical outlet for at least
one hour.
3.
Reconnect the appliance to the electrical outlet and power on the appliance.
4.
Enter the System BIOS.
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