Troubleshooting
11
11-7
Clearing a media jam in the lower feeder unit (Tray 2)
1
Slide the tray out of the lower feeder
unit.
2
Remove any folded or misfed media
from the inside of the lower feeder
unit.
3
Remove the tray cover and any media in the tray.
4
Carefully pull the misfed media out of the tray.
5
Reload the media in the tray.
❍
Make sure the paper is evenly
aligned and that the top sheet is
below the maximum paper
mark.
❍
Do not reload curled or wrinkled
media.
6
Replace the tray cover and insert the tray into the lower feeder unit.
7
Open the printer’s top cover and close it again in order to reset the
printer.
❍
Printing automatically restarts from the page that was misfed.
