4K HDBaseT 2.0 KVM Extender Set
7
5. Troubleshooting & Maintenance
Problems
Potential Causes
Solutions
No reaction to any
operation, power indicator
is off
Haven’t been powered on
Insert power adapter to
Transmitter
Abnormal indication of the
status LEDs
Wrong specification of the
power adapter
Change for DC 12V 2A
power adapter.
Color lose or poor picture
quality
Signal loss caused by long
transmission distance
beyond effective value
Make sure the connecting
cable is within 100m and of
good quality.
Bad quality of the HDMI
cable
Ensure the HDMI cables
used at source,
Transmitter, Receiver and
display are properly
connected and are of good
quality
Cannot use the device
the device is broken
Send it to authorized
dealer for repairing.
Note: If your problem persists after following the above troubleshooting steps, seek
further help from authorized dealer or our technical support.
