Frequently asked questions . . .
44
Problem solving guide
Many malfunctions and faults that can occur in daily operation can be easily
remedied. In many cases this will save you time and money because you won't
need to book a service technician.
The tables below will help you to find the reason for a fault, and how to correct it.
However, please note:
Repairs by unqualified persons can cause considerable danger to users.
Repair work to electrical appliances must only be carried out by an authorized
technician.
The wash program will not start
Problem
Possible cause and solution
The control panel
remains dark.
There is no power to the machine.
Check whether the plug is plugged in.
Check whether the fuse has tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the program selector.
and
appear
alternately on the time
display.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the program again.
If the fault message appears again, contact the
Service department.
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