Problem solving guide
Excessive build-up of foam
To avoid this problem from the outset,
take note of the following points:
Follow the manufacturer’s dosage
recommendations on packaging
carefully.
Take the water hardness level into ac-
count.
For lightly soiled articles or a small
load, reduce the amount of deter-
gent accordingly.
Pre-soaked items should be rinsed
thoroughly before washing.
Lime deposits are visible on
the surface of the drum.
Use a descaling agent to remove the
deposits. Consult the manufacturer’s
instructions before use to ensure that
the product is suitable for use in
washing machines.
Take the water hardness level into ac-
count when dispensing detergent.
Brown stains appear on the
laundry after washing.
An excessively high manganese or iron
content in the water supply can cause
stains of this nature to appear on the
laundry, in particular when low-phos-
phate detergent is used.
Have the quality of the water supply
checked and take remedial action if
necessary.
Grey greasy particles cling to
washed laundry.
The wash load was heavily soiled with
greasy substances such as ointments
or lotions, and the amount of detergent
was insufficient to break down the par-
ticles of grease.
In future, either add up to 50% more
detergent to the main wash when
washing loads of this nature or use
liquid detergent in programmes up
to 60°C.
Before washing the next load, run a
Cottons 60°C programme with
liquid detergent without a load to
clean the machine.
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