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Problem solving guide

With the aid of the following guide, minor problems can be easily corrected with‐

out contacting Miele.

If having followed the suggestions below, you still cannot resolve the problem,

please contact Miele (see end of this booklet for contact details).



Danger of injury. Installation, maintenance and repairs to electrical applian‐

ces must only be carried out by a suitably qualified and competent person in

strict accordance with current local and national safety regulations.

Do not open the casing of the appliance.

Repairs and other work by unqualified persons could be dangerous and Miele

cannot be held liable for unauthorised work.

Problem

Cause and remedy

The hob or cooking

zones cannot be

switched on.

There is no power to the hob.



Check if the mains fuse has tripped. If it has, con‐

tact a qualified electrician or Miele (minimum fuse

rating - see data plate).

There may be a technical fault.



Disconnect the appliance from the electricity sup‐

ply for approx. 1 minute. To do this:

– switch off at the isolator, or
– disconnect the mains fuse.



If, after resetting the trip switch in the mains fuse

box and switching the appliance back on, the ap‐

pliance will still not heat up, contact a qualified

electrician or Miele.

A smell and vapours are

given off when the new

appliance is being used.

The metal components have a protective coating.

When the appliance is used for the first time, this

causes a smell and possibly also vapour. The material

from which the induction coils are made also gives off

a smell in the first few hours of operation. This smell

will be less noticeable with each subsequent use be‐

fore dissipating completely. The smell and any vapour

given off do not indicate a faulty connection or appli‐

ance and they are not hazardous to health.

The



symbol flashes

alternately with the

power level selected or



in the display for one

of the cooking zones.

There is no pan on the cooking zone, or the pan is

unsuitable.



Use a suitable pan (see "Pans").

Содержание KM 6356

Страница 1: ...lation instructions Ceramic hobs with induction To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en GB M Nr 09 743 770 ...

Страница 2: ...tion principle 20 Noises 21 Pans 22 Tips on saving energy 23 Power level range 24 Operation 25 How the hob is operated 25 Switching on 26 Selecting changing the power level 26 Switching off 26 Residual heat indicator 26 PowerFlex cooking area 27 Auto heat up 28 Booster 29 Keeping warm 31 Timer 32 Minute minder 32 Switching a cooking zone off automatically 33 Using both timer functions at the same ...

Страница 3: ... 39 Problem solving guide 41 Optional accessories 44 Safety instructions for installation 45 Safety distances 46 Installation notes 50 Building in dimensions 51 Installation 52 Electrical connection 54 Wiring diagram 56 After sales service data plate 57 Product data sheets 58 ...

Страница 4: ...e to the appliance please read these instructions carefully before installation and be fore using it for the first time They contain important notes on in stallation safety use and maintenance Miele cannot be held liable for damage caused by non compli ance with these instructions Keep these instructions in a safe place and ensure that new users are familiar with the content Pass them on to any fu...

Страница 5: ...d keep it warm Any other use is not supported by the manufacturer and could be dangerous People with reduced physical sensory or mental capabilities or lack of experience and knowledge who are not able to use the hob safely on their own must be supervised whilst using it They may on ly use it unsupervised if they have been shown how to use it in safe ly and recognise and understand the consequence...

Страница 6: ...rom the hob until it has cooled down and there is no danger of burning Danger of burning Do not store anything which might arouse a child s interest in stor age areas above or next to the hob Otherwise they could be temp ted into climbing onto the appliance Danger of burning or scalding Place pots and pans on the cooking zone in such a way that chil dren cannot pull them down and burn themselves D...

Страница 7: ...an To avoid the risk of damage to the hob make sure that the con nection data on the data plate voltage and frequency match the mains electricity supply before connecting it to the mains Consult a qualified electrician if in doubt Do not connect the hob to the mains electrical supply by a multi socket adapter or extension lead These are a fire hazard and do not guarantee the required safety of the...

Страница 8: ...rom the mains electricity supply during installation maintenance and repair work Ensure that power is not supplied to the appliance until after it has been installed or un til any maintenance or repair work has been carried out Danger of electric shock Do not use the hob if it is faulty or if the ceramic surface is cracked chipped or damaged in any way Switch it off immediately discon nect it from...

Страница 9: ...inflammable substances can ignite when heated Therefore do not store such items or substances in a drawer under the hob Cutlery inserts must be heat resistant Do not heat an empty pan Do not heat up food in closed containers e g tins or sealed jars on the hob as pressure can build up in the container causing it to explode Do not cover the hob e g with a hob cover a cloth or protective foil The mat...

Страница 10: ...e in certain circumstances Do not drop anything on the ceramic surface Placing hot pans on the sensors and indicators could damage to the electronics underneath Do not place hot pans on the sensors or indicators Do not allow solid or liquid sugar or pieces of plastic or alumini um foil to get onto the cooking zones when they are hot as they can damage the ceramic surface when it cools down If this...

Страница 11: ... the hob Metal utensils stored in a drawer under the hob can become hot if the appliance is used intensively for a long time Do not store any metal items or utensils in a drawer under the hob This hob is fitted with a cooling fan If a drawer is fitted directly underneath the hob ensure that there is sufficient space between the drawer and its contents and the underside of the appliance in or der t...

Страница 12: ...ean this hob The steam could reach electrical components and cause a short cir cuit If the hob is built in over a pyrolitic oven the hob should not be used whilst the pyrolitic process is being carried out as this could trigger the overheating protection mechanism on the hob see rele vant section ...

Страница 13: ...ste in landfill sites Disposing of your old appli ance Electrical and electronic appliances of ten contain valuable materials They al so contain materials which if handled or disposed of incorrectly could be po tentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance Please do not therefore dispose of it with your household...

Страница 14: ...ok basin with Booster b PowerFlex cooking zone with TwinBooster c PowerFlex cooking zone with TwinBooster d PowerFlex cooking zone with TwinBooster cd can be combined to form a PowerFlex cooking area e Controls Indicators ...

Страница 15: ...or controls a On Off b Number sensors For setting the power level For setting the time c For switching the PowerFlex cooking area on and off d For activating deactivating Stop Go cd For activating deactivating the system lock safety lock ...

Страница 16: ...evel 2 PowerFlex cooking area activated No pan on cooking zone or pan unsuitable see Induction Residual heat Auto heat up f Timer selection and displays to Duration in minutes System lock safety lock activated Indicator lights g PowerFlex cooking area activated h Stop Go activated i For cooking zone selection e g right rear cooking zone j Minute minder ...

Страница 17: ...Booster level 1 TwinBooster level 2 2100 3000 3650 15 23 Normal TwinBooster level 1 TwinBooster level 2 2100 3000 3650 22 23 15x23 23x39 Normal TwinBooster level 1 TwinBooster level 2 3400 4800 7300 Total 7300 Pans with a base diameter within the given range may be used The wattage quoted may vary depending on the size and material of the pans used ...

Страница 18: ...Overview 18 Accessories supplied The accessories supplied with your ap pliance as well as a range of optional ones are available to order from Miele see Optional accessories Wok pan CSWP 1400 ...

Страница 19: ...ipe dry Switching on the hob for the first time The metal components have a protec tive coating which may give off a slight smell when heated up for the first time The induction coils may also give off a slight smell for the first few hours of op eration This smell will be less noticea ble with each subsequent use before dissipating completely The smell and any vapours given off do not indicate a ...

Страница 20: ...it is switched on without a pan in place or if the pan is unsuitable non magnetic base if the diameter of the base of the pan is too small if the pan is taken off the cooking zone when it is switched on If a suitable pan is placed on the cook ing zone within 3 minutes the will go out and you can continue as normal If no pan or an unsuitable pan is placed on the cooking zone the cooking zone will s...

Страница 21: ...t materials e g in a sandwiched base it might emit a cracking sound Whistling might occur if linked zones see Booster are being used at the same time and the pans also have bases made of layers of different mate rials You might hear a clicking sound from the electronic switches especially on lower power settings You might hear a whirring sound when the cooling fan switches on It switches on to pro...

Страница 22: ... re sults e g when browning pancakes To make optimum use of the cooking zones choose a pan with a suitable base diameter see Guide to the ap pliance Cooking zones If the pan is too small it will not be recognised and the symbol will flash alternately with the power level set Only use pots and pans with smooth bases Rough bases will scratch the ceramic glass Lift pans into position on the hob Slidi...

Страница 23: ...when cooking small quantities A smaller pan uses less energy than a larger pan with very little in it Cook with as little water as possible Once food has come to the boil or the oil in the pan is hot enough for frying reduce the heat to a lower set ting Use a pressure cooker to reduce cooking times ...

Страница 24: ...ging large quantities of food to the boil e g casseroles Thickening custard and sauces e g hollandaise 6 7 Gently frying meat fish and sausages without overheating the fat 6 7 Frying pancakes potato fritters etc 7 Braising meat 8 Boiling large quantities of water Bringing to the boil 9 Wok zone Keeping warm h Heating food up 3 6 Stir frying e g Chinese food 7 9 These settings should only be taken ...

Страница 25: ...zones and the timer must be active To activate a cooking zone or the timer touch the sensor for selecting the relevant cook ing zone or timer The relevant cooking zone or timer display will begin to flash when touched Exception If only one of the cooking zones is in operation you can alter the power level without activating the cook ing zone Malfunction due to dirty and or cov ered sensors If the ...

Страница 26: ...you want The power level selected will flash in the display for a few seconds to start with and then light up constantly Switching off To switch a cooking zone off touch the sensor for the cooking zone you want twice To switch off the hob and all the cooking zones touch the sensor Residual heat indicator If the cooking zone is still hot the resid ual heat indicator will light up after it has been ...

Страница 27: ...e cooking area are controlled by the rear or left PowerFlex cooking zone Switching on Touch the sensor will flash in the display for the rear or left cooking zone will appear in the display for the front or right cooking zone Set the power level you want by touching the appropriate number sensor for the rear or left cooking zone Switching off Touch the sensor ...

Страница 28: ...setting you want until a tone sounds and lights up in the cooking zone display lights up in the cooking zone display during the heat up time see chart Altering the continued cooking setting while the cooking zone is heating up deactivates Auto heat up Deactivating Touch the sensor for the cooking zone you want briefly Touch the continued cooking setting you have set until the goes out or Select a ...

Страница 29: ... level has been selected the cooking zone will revert automati cally to level 9 at the end of the booster time or if the booster func tion is switched off before this a power level has been selected the cooking zone will revert automatically to the power level selected at the end of the booster time or if the booster function is switched off before this Cooking zones are networked in pairs to supp...

Страница 30: ...1 Touch the sensor for the cooking zone you want Touch the 9 sensor twice will appear in the cooking zone dis play To switch on the TwinBooster level 2 Touch the sensor for the cooking zone you want Touch the 9 sensor three times will appear in the cooking zone dis play Switching off the Booster Twin Booster Touch the sensor for the cooking zone you want Select a different power level ...

Страница 31: ...h a lid You do not have to stir food while it is being kept warm Nutrients are lost when food is cooked and continue to diminish when food is kept warm The longer food is kept warm for the greater the loss of nutrients Try to ensure that food is kept warm for as short a time as possible Setting the keeping warm function Touch the sensor for the cooking zone you want Touch the area between the 0 an...

Страница 32: ...tor light for the minute minder will start to flash Enter the tens first and then the units Touch the number sensor which cor responds to the tens position 1 in this case The timer display will change and will start flashing on the right hand side Touch the number sensor which cor responds to the units position 5 in this case The timer display will change The moves to the left and appears on the r...

Страница 33: ...this cook ing zone flashes If more than one cooking zone is switched on the indicator lights will flash in a clockwise direction begin ning with the front left zone Set the time you require If you want to set another cooking zone to switch off automatically fol low the same steps as described above If more than one switch off time is programmed the shortest time re maining will be displayed and th...

Страница 34: ...to programme in one or more switch off times as well Touch the timer display repeatedly until the indicator light for the zone you require flashes Set the time as described above Shortly after the last entry the timer display switches to the function with the shortest remaining time If you want to show the times remaining which are counting down in the back ground Touch the timer display repeately...

Страница 35: ...oking zones will operate at the power level previously selected and the Boos ter time Auto heat up and automatic switch off times will resume running If the function is not deactivated the hob will switch off after an hour Activating Deactivating Touch the sensor Use this function when the sensors need to be cleaned quickly or there is a risk of boiling over Recall If the hob is accidentally switc...

Страница 36: ...The safety lock is set when the hob is switched on When the safety lock is activated the cooking zone power levels and the timer settings cannot be changed the cooking zones the hob and the timer can be switched off but once switched off cannot be switched on again If an unavailable sensor is touched whilst the system lock or safety lock is activated will appear in the timer dis play for a few sec...

Страница 37: ...ches off and the residual heat indi cators appear The cooking zone can be operated again after it has been switched off and back on Safety switch off if the sensors are covered Your hob will switch off automatically if one or several sensors remain covered for more than about 10 seconds for ex ample by finger contact food boiling over or an object will flash in the cooking zone display and a tone ...

Страница 38: ...ion in operation will be switched off the set power level will be reduced the cooking zone will switch off auto matically will flash in the display The overheating protection mechanism can be triggered by heating up an empty pan fat or oil being heated on a high pow er level insufficient ventilation to the under side of the hob a hot cooking zone being switched on after an interruption to the powe...

Страница 39: ...ng Remove any cleaning agent residues immediately Unsuitable cleaning agents To avoid damaging the surfaces of your appliance do not use washing up liquid cleaning agents containing soda al kalines ammonia acids or chlorides cleaning agents containing descaling agents stain or rust removers abrasive cleaning agents e g pow der cleaners and cream cleaners solvent based cleaning agents dishwasher cl...

Страница 40: ...the hob is still hot as this could result in marking Please follow the manufacturer s in structions Finally wipe the hob with a damp cloth then dry with a soft dry cloth Residues can burn onto the appliance the next time it is used and cause damage to the ceramic surface Ensure that all cleaning agent residues are removed Spots caused by limescale water and aluminium residues spots with a metal li...

Страница 41: ... There may be a technical fault Disconnect the appliance from the electricity sup ply for approx 1 minute To do this switch off at the isolator or disconnect the mains fuse If after resetting the trip switch in the mains fuse box and switching the appliance back on the ap pliance will still not heat up contact a qualified electrician or Miele A smell and vapours are given off when the new applianc...

Страница 42: ...heating protection The cooking zone is not working in the usual way on the power set ting selected The overheating protection mechanism has been acti vated See Overheating protection Power level 9 is auto matically reduced if you select power level 9 on two linked cooking zones at the same time Operating both zones at power level 9 would exceed the permitted maximum power for the two zones Use a d...

Страница 43: ... cooking zone displays The overheating protection mechanism has been acti vated See Overheating protection One or more of the sensors are covered e g by fin ger contact food boiling over or an object Remove the obstruction and or clean the hob or and other numbers There is an electronic unit fault Interrupt the power supply to the hob for approx 1 minute If the problem persists after power has bee...

Страница 44: ...ct details Pans Miele offer a wide range of pans which are perfect for Miele hobs Please refer to the Miele website for more details on individual products Pans in various sizes Frying pan with lid Anti stick pans Wok Gourmet oven dishes Cleaning and care products Ceramic and stainless steel hob cleaner 250 ml Removes heavy soiling limescale de posits and aluminium residues Microfibre cloth Remove...

Страница 45: ...e or distort Any backmoulds must be of heat resistant material The hob must not be installed over a fridge fridge freezer freezer dishwasher washing machine washer dryer or tumble dryer This hob must not be installed above ovens or cookers unless these have a built in cooling down fan After installation ensure that nothing can come into contact with the connection cable and that it is without hind...

Страница 46: ...ufacturer s instructions are not available for the cooker hood a minimum safety distance of at least 760 mm must be maintained For any flam mable objects e g utensil rails wall units etc a minimum safety distance of at least 760 mm must be maintained between them and the appliance below When two or more appliances which have different safety distances are installed together below a cooker hood you...

Страница 47: ...or wall on one side right or left see illus trations Minimum distance between the back of the worktop cut out and the rear edge of the worktop 50 mm Minimum distance between the worktop cut out and a wall or tall unit to the right of it 50 mm Minimum distance between the worktop cut out and a wall or tall unit to the left of it 50 mm Not allowed Recommended Not recommended Not recommended ...

Страница 48: ... minimum gap between the under side of the hob and the top of an oven is 15 mm the top of an interim shelf is 15 mm the base of a drawer is 75 mm Interim shelf It is not necessary to fit an interim shelf underneath the hob but one may be fit ted if you wish Leave a gap of 10 mm at the back of the shelf to accommodate the cable We recommend a gap at the front of the shelf of 20 mm to ensure good ve...

Страница 49: ...he cut out and the cladding If the niche cladding is made from a non combustible material e g metal natural stone ceramic tiles the minimum safety distance between the cut out and the cladding will be 50 mm less the thickness of the cladding Example 15 mm niche cladding 50 mm 15 mm minimum safety distance of 35 mm Flush fitted hobs Hob with frame or bevelled edge a Masonry b Niche cladding dimensi...

Страница 50: ...t be at least as wide as the inter nal cut out width for the hob see Building in dimensions This is to ensure that the casing can be easily removed for maintenance If the un derside of the hob is not freely acces sible after installation any sealant used to plug the gaps around the ap pliance must be removed to enable the hob to be lifted out of the cut out should this be necessary The hob can be ...

Страница 51: ...learance for ventilation d Stepped cut out for natural stone worktops e Mains connection box The mains connection cable 1440 mm long is supplied separately with the hob Please observe the detailed diagrams for cut out dimensions in natural stone worktops ...

Страница 52: ...ave a certain dimensional tol erance the size of gap can vary min 1 mm a Stepped cut out Solid wood tiled and glass worktops a Worktop b Hob c Gap d Wooden frame 10 mm to be provi ded on site As the ceramic glass and the worktop cut out have a certain dimensional tol erance the size of gap can vary min 1 mm ...

Страница 53: ...ed by a suitably qualified and competent person Follow the instructions in the wiring diagram see Electrical connection Wiring diagram Installing the hob Feed the mains connection cable down through the cut out Centre the hob in the cut out Connect the hob to the mains Check that the hob works Seal the remaining gap with a sili cone sealant that is heat resistant to at least 160 C For natural ston...

Страница 54: ...tion ensure that all elec trical components are shielded and cannot be accessed by users Connection AC 230 V 50 Hz The connection data is quoted on the dataplate It must match the household supply Please see wiring diagram for connec tion N B This appliance is supplied single phase only in the UK AUS NZ Residual current device For extra safety it is advisable to pro tect the appliance with a suita...

Страница 55: ...ical supply with a special connec tion cable type H 05 V2 V2 F cross section 3 core cable 2 5 mm 5 core cable 1 5 mm PVC insulated in ac cordance with the wiring diagram Please see wiring diagram for connec tion N B This appliance is supplied single phase only in the UK AUS NZ See the data plate on the hob for the correct voltage and frequency Connecting the mains cable Danger of electric shock Th...

Страница 56: ...Electrical connection 56 Wiring diagram ...

Страница 57: ...ele Dealer or Miele See end of this booklet for contact details When contacting your Dealer or Miele please quote the model and serial number of your appliance Data plate Space in which to stick the extra data plate supplied with the appliance Ensure that the model number is the same as the one on the back page of these instruc tions ...

Страница 58: ...ng zones and or areas 4 For circular cooking zones diameter of useful sur face area cooking zone For non circular electric cooking zones or areas length and width of useful surface area per electric cooking zone or area L W 1 Ø 300 mm 2 Ø 100 160 mm 3 230x390 mm 4 5 6 Energy consumption per cooking zone or area cal culated per kg ECelectric cooking 2 175 4 Wh kg 3 190 6 Wh kg Energy consumption fo...

Страница 59: ...venue Citywest Business Campus Dublin 24 Tel 01 461 07 10 Fax 01 461 07 97 E Mail info miele ie Internet www miele ie Ireland Malaysia Miele Sdn Bhd Suite 12 2 Level 12 Menara Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 NZ T...

Страница 60: ...M Nr 09 743 770 04 en GB KM 6356 ...

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