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Problem solving guide

37

Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.

The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.

To prevent unnecessary loss of temperature it is advisable not to open the door
while waiting for the appliance to be serviced.

Problem

Cause and remedy

The appliance is not
getting cold and the in-
terior lighting does not
come on when the door
is opened.

The appliance has not been switched on.



Switch the appliance on.

The plug is not inserted in the socket correctly.



Insert the plug into the socket correctly and switch
on.

Check whether the mains fuse has tripped. There
could be a fault with the appliance, the household
electrical wiring or another electrical appliance.



Contact a qualified electrician or Miele.

The compressor runs
continuously.

This is not a fault. To save energy, the compressor
runs at a lower speed, but for longer, when less cool-
ing is required.

The compressor is
switching on more fre-
quently and for longer
periods of time. The
temperature in the refri-
geration appliance is
too low.

The ventilation gaps have been covered or become
too dusty.



Do not block the ventilation gaps.



Dust the ventilation gaps regularly.

The appliance door and the freezer compartment
door (depending on model) have been opened too
frequently, or a large amount of fresh food has been
placed in the appliance at once for chilling or freezing.



Only open the appliance doors when necessary
and for as short a time as possible.

After a while, the temperature will return to normal by
itself.

The appliance doors are not closed properly. A thick
layer of ice may have already formed in the freezer
compartment.



Close the appliance doors.

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Содержание K 12010 S-2

Страница 1: ...stallation instructions Refrigerators To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en GB ZA IE M Nr 09 552 430 ...

Страница 2: ...ment 21 Setting the temperature 21 Winter setting 22 With low room temperatures 22 To activate the winter setting 22 To deactivate the winter setting 22 Freezing food efficiently 22 Activate the winter setting 22 Deactivate the winter setting 22 Storing food in the refrigerator section 23 Different storage zones 23 Food which is not suitable for storage in the refrigerator section 24 Notes on buyi...

Страница 3: ...or and metal grille at the back of the appliance 36 Cleaning the door seal 36 After cleaning 36 Problem solving guide 37 Exchanging the LED lighting lamp 40 Noises 42 Service 43 Contact in case of malfunction 43 Warranty 43 Installation 44 Installation 44 Side by side combinations 44 Location 44 Ventilation 46 Appliances supplied with wall spacers 46 Installing the appliance 47 Installing the refr...

Страница 4: ...apter on installing the appliance as well as the safety instruc tions and warnings Miele cannot be held liable for injury or damage caused by non compliance with these instructions Keep these instructions in a safe place and pass them on to any future owner Correct application This refrigeration appliance is intended for use in the home and in similar environments for example in shops offices and ...

Страница 5: ...ilst using it or have been shown how to use it in a safe way and recognise and understand the consequences of incorrect operation Safety with children Children under 8 years of age must be kept away from the appli ance unless they are constantly supervised Children 8 years and older may only use the appliance unsuper vised if they have been shown how to use it in a safe way and recog nise and unde...

Страница 6: ...ffect the performance of the refrigeration appliance When transporting and installing the refrigeration appliance ensure that no parts of the cooling circuit are damaged Splashes of coolant can damage the eyes In the event of damage Avoid naked flames or anything which creates a spark Disconnect the refrigeration appliance from the mains electricity supply Ventilate the room where the refrigeratio...

Страница 7: ...uthorised service technician to protect the user from danger Do not connect the appliance to the mains electrical supply by a multi socket adapter or extension lead These are a fire hazard and do not guarantee the required safety of the appliance If moisture gets into electrical components or into the mains con nection cable it could cause a short circuit Therefore do not oper ate this refrigerati...

Страница 8: ...required temperat ure Do not cover or block the air vents as this could impair the effi ciency of the appliance increase the electricity consumption and could cause damage to the components The refrigeration appliance lid has a plastic edge Make sure that no oil or grease leaks onto this edge as this could cause stress cracks in the plastic and cause it to break or split If storing food which cont...

Страница 9: ...e of the frozen goods can cause frost burn to the lips and tongue Danger of injury Do not refreeze partially or fully defrosted food Consume defros ted food as soon as possible as it will lose its nutritional value and spoil if left for too long Defrosted food may only be re frozen after it has been cooked Observe the manufacturer s use by dates and storage instruc tions given on food to avoid the...

Страница 10: ...amage the plastic parts or which might cause the build up of gases and pose a danger to health Transport Always transport the appliance in an upright position and in its ori ginal transport packaging to avoid damage in transit Danger of injury and damage to the appliance The refrigeration appliance is very heavy and must be transported by two people Disposal of your old appliance If your old refri...

Страница 11: ...tions 11 Symbol on the compressor depending on model This information is only relevant for recycling There is no risk during normal oper ation The oil in the compressor can be fatal if swallowed or if it penet rates the airways ...

Страница 12: ...f disposed of with general waste or if handled incorrectly Please do not therefore dispose of your old appliance with general waste Instead please make use of officially designated collection and disposal points to dispose of and recycle elec trical and electronic appliances in your local community with your dealer or with Miele By law you are solely re sponsible for deleting any personal data fro...

Страница 13: ...t room temperature is above 25 C Ventilation gaps uncovered and dusted regularly Ventilation gaps covered or dusty Compressor and metal grille heat exchanger at the back of the appliance dusted at least once a year Dust build up on the com pressor and metal grille heat exchanger Temperature setting With a medium setting of 2 to 3 With a low temperature set ting the lower the temperat ure in the ap...

Страница 14: ... quickly as possible be fore it warms up too much Allow hot food and drinks to cool down before placing them in the appliance Hot food or food at room temperature raises the tem perature inside the appli ance The appliance will try to cool down and the com pressor will run for longer periods Store food well packaged or covered The evaporation or condens ation of liquids in the refri gerator sectio...

Страница 15: ...epending on model b Shelves number will depend on model c Condensate channel and drain hole d Fruit and vegetable drawer e Butter and cheese compartment f Door shelf Egg tray g On Off and Temperature selector interior lighting and winter setting switch de pending on model h Bottle shelf ...

Страница 16: ...elf b Condensate channel and drain hole c Fruit and vegetable drawers d Butter and cheese compartment e Door shelf egg tray f Half width door shelf depending on model g On Off and temperature selector interior lighting and winter setting switch de pending on model h Bottle shelf ...

Страница 17: ...umber will depend on model c Condensate channel and drain hole d Fruit and vegetable drawers e Butter and cheese compartment f Door shelf egg tray g Half width door shelf depending on model h On Off and temperature selector interior lighting and winter setting switch i Bottle shelf ...

Страница 18: ...Guide to the appliance 18 Control element a On Off and temperature selector b Winter setting rocker switch only on appliances with a freezer compartment c Light contact switch ...

Страница 19: ...mperature in the appliance The appliance will start cooling The interior lighting will come on when the door is opened Switching off Turn the On Off and temperature se lector from 1 to 0 You must meet a little resistance as you do so The interior lighting will go out and the cooling process will be switched off Switching off for longer peri ods of time If during a long absence the refri geration a...

Страница 20: ...esigned for use within specific am bient temperatures climate range Do not use in ambient temperatures for which it is not designed in the refrigerator section We recommend a temperature of 4 C in the refrigerator section If you want to check the temperature in side the appliance place a thermometer in a glass of water and then place the glass in the middle of the refrigerator After about 24 hours...

Страница 21: ...th the On Off and temperature selector Turn it to a setting between 1 and 7 The higher the setting the lower the temperature in the appliance A middle range setting is usually suffi cient However if frozen food is to be stored in the freezer compartment then a setting of between 4 and 7 is recom mended to ensure that the required temperature in the freezer compartment is maintained It is also advi...

Страница 22: ... to setting 0 The appliance will continue running at normal power Freezing food efficiently For optimum results switch on the winter setting on before putting fresh food into the freezer compartment This helps food to freeze quickly and retain its nutrients vitamins flavours and ap pearance Exceptions This is not necessary when placing food in the freezer that is already frozen when freezing up to...

Страница 23: ... does not come into contact with plastic components as this could cause stress cracks or break the plastic Make sure that no fat or oil leaks onto the plastic parts of the refrigera tion appliance Different storage zones Due to natural air circulation there are different temperature zones in the refri gerator section Cold heavy air sinks to the lowest sec tion of the appliance Make use of the diff...

Страница 24: ...and other raw milk products Pre packed vegetables Other fresh food with a label stating it should be kept at a temperature of approx 4 C Food which is not suitable for storage in the refrigerator sec tion Not all food is suitable for refrigeration at temperatures below 5 C because it may be sensitive to cold Depending on the type of food the appearance con sistency flavour and or vitamin content m...

Страница 25: ...overed or wrapped properly This will prevent food odours from af fecting other foods food from drying out and also any cross contamination of bacteria This is particularly important when storing meat products Make sure that foods such as raw meat and fish in particular do not come into contact with other foods By ensuring that the temperature set tings are correct and by taking appro priate hygien...

Страница 26: ...back of the appliance and freezing to it Split shelf depending on model In order to accommodate tall items in the appliance such as tall bottles or containers one of the shelves is di vided The front section can be pushed carefully under the rear section Push the rear half of the glass shelf slightly upwards With the rear half pushed up lift the front half of the glass shelf up slightly at the fro...

Страница 27: ... collects around the food when it defrosts If food is frozen quickly the cells have less time to lose moisture so they shrink less As there is not so much moisture loss it is easier for the food to reabsorb it during the defrosting pro cess and very little water collects around the defrosted food Storing frozen food Never re freeze partially or fully de frosted food Defrosted food may only be re f...

Страница 28: ...t so that it freezes through to the core as quickly as possible The freezing process is complete ap prox 24 hours after placing food in the freezer Turn the temperature selector back to the normal setting Storage time for frozen food The storage life of food is very variable even at a constant temperature of 18 C Decomposition processes also take place in frozen food albeit at a very reduced speed...

Страница 29: ... defrosting and dispose of it carefully Fruit should be defrosted at room tem perature in its packaging or in a covered bowl Most vegetables can be cooked while still frozen Just put straight into boiling water or hot fat The cooking time is slightly less than that of fresh veget ables due to changes in the cell struc ture Cooling drinks quickly When cooling drinks quickly in the freezer compartme...

Страница 30: ...ill form in the freezer compartment e g on the in ternal walls How much ice and frost accumulates in the appliance will de pend on the following whether the freezer compartment door has been opened frequently or left open for a while whether a large quantity of food has been placed in the freezer at once whether the humidity in the room has increased In certain circumstances too thick a layer of i...

Страница 31: ...ady for use again To defrost The longer the frozen goods are left out at room temperature the faster they deteriorate Carry out the defrosting procedure as quickly as possible Steam from a steam cleaning ap pliance could reach the electrical components and cause a short cir cuit Do not use a steam cleaning appli ance to defrost the appliance Do not place electric heaters or candles in the applianc...

Страница 32: ...ary After defrosting Clean and dry the freezer compart ment Cleaning water must not get into the defrosting drain hole Reconnect to the mains and switch the appliance back on Once the temperature in the freezer compartment has reached the re quired temperature place the frozen goods back into the freezer compart ment ...

Страница 33: ...nts Cleaning and conditioning agents used inside the appliance must be food safe To avoid damaging all the surfaces of your appliance do not use cleaning agents containing soda am monia acids or chlorides cleaning agents containing descaling agents abrasive cleaning agents e g powder cleaners and cream cleaners solvent based cleaning agents stainless steel cleaning agents dishwasher cleaner oven s...

Страница 34: ...ater and a little washing up liquid After cleaning wipe with clean water and dry with a soft cloth The following parts cannot be cleaned in a dishwasher all drawers and the compartment lid depending on model The adjustable shelves These accessories should all be hand washed Risk of damage as a result of ex cessively high dishwasher temperat ures Parts of the refrigeration appliance may become unus...

Страница 35: ...efore it is best to remove soiling from the appliance front and side panels immediately All surfaces are susceptible to scratching Contact with unsuitable cleaning agents can alter or discol our the surfaces See the information on Cleaning agents at the beginning of this sec tion Clean the surfaces with a clean sponge and a solution of warm water and washing up liquid A clean damp microfibre cloth...

Страница 36: ...grille The compressor and metal grille at the back of the refrigeration appliance heat exchanger should be dusted at least once a year Cleaning the door seal Risk of damage as a result of in correct cleaning If you treat the door seal with oils or grease it can become porous Do not use any oils or grease on the door seal The door seal should be cleaned reg ularly with clean water and then wiped dr...

Страница 37: ...old electrical wiring or another electrical appliance Contact a qualified electrician or Miele The compressor runs continuously This is not a fault To save energy the compressor runs at a lower speed but for longer when less cool ing is required The compressor is switching on more fre quently and for longer periods of time The temperature in the refri geration appliance is too low The ventilation ...

Страница 38: ... for shorter periods of time The temperat ure in the refrigeration appliance rises Not a fault The temperature is too high Check what setting the temperature selector is at The frozen food begins to defrost The room temperature is too low for this refrigeration appliance If the room temperature is too low the compressor will run less frequently This may cause the freezer zone to become too warm In...

Страница 39: ...y An area on the interior side wall of the fridge zone feels warm to the touch Not a fault This is an automatic regulation process in the refrigeration appliance to ensure a consistently optimum temperature in the fridge zone and freezer compartment ...

Страница 40: ...ing cover is defective do not look from a close range directly into the lighting with optical instruments e g magnifying glass or similar Switch off at the wall socket and withdraw the plug from the socket or discon nect the fuse Reach the back of the lamp cover press up at the sides and pull the lamp cover off Risk of fire and damage from LED lighting lamp There is a risk of overheating if other ...

Страница 41: ... Use a blunt instrument e g a spoon handle or plastic scraper to prise it apart carefully The external walls of the appliance feel warm This is not a fault The heat created by the evaporator is used to prevent condensation The floor of the refriger ator section is wet The condensate drain hole is blocked Clean the condensate channel and drain hole ...

Страница 42: ...r that the noise of the compressor and the coolant circulating in the system is unavoidable Noises Cause and remedy Rattling vi brating The appliance is uneven Realign the appliance using a spirit level Do so by raising or lowering the screw feet underneath the appliance or place something underneath it The appliance is touching another appliance or piece of fur niture Move it away Drawers or shel...

Страница 43: ...d to service visits where the problem could have been resolved as described in this booklet Please quote the model and serial num ber of your appliance when contacting Miele This information can be found on the data plate The data plate can be found inside the appliance Warranty The appliance warranty is valid for 2 years from date of purchase In the UK you must activate your cover by calling 0330...

Страница 44: ...ide or above an other one because it is not equipped with built in heating units in the side panels It can however be installed next to an other refrigeration appliance with built in heating as long as they are in separ ate niches Please contact your Miele retailer to find out which appliances are suitable for this method of installation Location This appliance should be installed in a dry well ve...

Страница 45: ...tion gaps are ad hered to and that the refrigeration appliance has been installed in ac cordance with these installation in structions Climate range The appliance is designed for use within a certain climate range ambient tem peratures and should not be used out side this range The climate range of the appliance is stated on the data plate in side the appliance Climate range Ambient room temperatu...

Страница 46: ...e It is essential to observe the ventila tion gaps given The ventilation gaps must not be covered or blocked in any way Air at the back of the refrigeration appli ance gets warm Appliances supplied with wall spacers The wall spacers supplied with some appliances must be used in order to achieve declared energy consumption values Appliance depth is increased by approx 35 mm with the wall spacers fi...

Страница 47: ...al grille heat exchanger These are important for the correct functioning of the ap pliance Their contents are non toxic and are not dangerous Release the mains cable from the back of the appliance Remove the cable clip from the back of the appliance Carefully push the appliance into po sition Position the appliance with the wall spacers if fitted or the back of the appliance against the wall Align...

Страница 48: ...sential to observe the required ventilation gaps The ventilation gaps must not be covered or blocked in any way Top box Refrigeration appliance Housing unit Wall The appliance depth is increased by approx 35 mm for refrigeration appli ances with wall spacers fitted The refrigeration appliance can be built into any run of kitchen units and in stalled directly next to a kitchen fur niture housing un...

Страница 49: ...ance that the handle protrudes by when the door is open The larger the ventilation gap the more economically the compressor will work A ventilation gap of at least 50 mm depth must be provided at the back of the refrigeration appliance behind the whole width of the top box for air to circulate The ventilation gap under the ceiling must be at least 300 cm 2 to ensure that warm air can escape withou...

Страница 50: ...623 1129 601 K 12012 S 3 850 554 610 623 1129 601 K 12020 S 1 850 600 615 628 1175 649 K 12022 S 1 850 600 615 628 1175 649 K 12023 S 2 851 602 615 628 1175 650 K 12023 S 3 851 602 615 628 1175 650 K 12024 S 3 851 602 615 628 1175 650 Dimensions without wall spacers fitted The appliance depth is increased by 35 mm with the supplied wall spacers fitted ...

Страница 51: ...duced As a result condensate will build up in the interior cabinet and this can cause a build up of ice Do not damage the door seal Close the appliance door Unscrew the bottom hinge bracket and take it off Take the appliance door off down wards Pull the hinge pin out of the hinge bracket and screw it into the second hole in the hinge bracket The hinge pin can be removed and screwed back in using t...

Страница 52: ...ring and screw it on tight The appliance door can be aligned using the long slots in the hinge bracket Ensure that all screws have been properly tightened Changing the hinging of the freezer compartment door Open the freezer compartment door Flip the cover on bearing block down Unscrew bearing block and take off the freezer compartment door together with the bearing block Unscrew door catch ...

Страница 53: ...oor in posi tion at the top then tighten bear ing block securely Flip the cover on bearing block back up Changing over the door handle Carefully remove the cap and stoppers from the sides Be careful not to let the tool slip out and damage the appliance surface Slide the cover over to the left and then insert a suitable plastic or wooden tool into the gap on the right hand side Carefully lever the ...

Страница 54: ...e middle and then take the handle off Turn the handle 180 and refit it on the opposite side First screw in at the side and then in the middle Refit the cap and stoppers on the opposite side Refit the middle cover by pressing it in first on the left hand side and then on the right hand side ...

Страница 55: ... compressor This may in turn cause damage to the compressor Please ensure that there is adequate ventilation around the refrigeration appliance It is essential to observe the required ventilation gaps The ventilation gaps must not be covered or blocked in any way If your appliance is supplied with wall spacers these must not be used if the appliance lid has been removed see Installation Location W...

Страница 56: ...n tact gap of at least 3 mm These in clude miniature circuit breakers fuses and contactors EN 60335 The mains plug and mains connection cable must not come into contact with the back of the appliance as vibrations can cause damage to these compon ents This could result in a short circuit Do not plug in other appliances behind this appliance Do not connect the appliance to the mains electricity sup...

Страница 57: ......

Страница 58: ......

Страница 59: ... Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 New Zealand Tel 0800 464 353 Internet www miele co nz New Zealand Miele Pte Ltd 163 Penang Road 04 03 Winsland House II Singapore 238463 Tel 65 6735 1191 Fax 65 6735 1161 E Mail i...

Страница 60: ...M Nr 09 552 430 03 en GB ZA IE K 12010 S 2 K 12012 S 2 K 12012 S 3 K 12020 S 1 K 12020 S 2 K 12023 S 3 K 12024 S 3 ...

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