Admin or Usermode . . .
Are you Admin or User on this computer system?
In User mode are some restrictions for USB devices, so many devices do not work in this
mode.
Power supply does not work . . .
If the unit isn’t powered by power-supply, try to connect by USB-Connection. If it works
normal, the power-supply may be damaged.
Alternativ . . .
Please try to connect the keyboard with midi out port at a Mididevice like synthesizer or
sound module or a computer of a friend or music shop for testing the correct working
keyboard. So you know where you can search the problem.
Or try to download a Midimonitor like Midiox --> WWW.MIDIOX.COM to test the correct
working of the keyboard.
Important: You must set-up the input and output devices!
If everything doesn’t help . . .
You can write an e-mail to our hotline
and we try to help you
.