,
.
;
Troubleshooting
Customer service
Before contacting the authorized service center in case of problems while using your cooker
check the problem guide below there may be nothing wrong with your cooker
Problem
Is the main cooker wall switch turned on?
There may be no electricity supply.
Check that the containers being used in the
oven allow sufficient air flow around them.
Check that the cooker is level.
The hob surround can be cleaned with warm
Slight odour or small amount of smoke when
using the cooker for the first time.
Nothing Works
Oven does not cook evenly.
Hotplates are slow to boil or will not simmer
Marks appearing on hotplates. Can not clean
hob / hotplates.
Grill keeps turning on and off.
Steam / Condensation in the oven after use.
water & non abrasive cleaner
. model name/num . date of purchase contact Num
senal Num . where purchase
description of fault
cust Name and address
.
. .
. .
..
18
If you have checked these point and still have a problem with your appliance or require spare parts,
call your retailer or contact our customer services team.
Condensation on the wall at the rear of the
cooker.
This is normal and should cease after a short
period.
If using a grill afer roasting, then smoke may
appear from deposits caused by roasting, this
is normal.
Check that your pans conform to the
recommenfations in these intructions.
When the grill control is operated at a setting
less than maximum,
this
is
normal
regulator,
not a fault.
Steam is a by-product of cooking any food with
high water content. This is normal and could be
clean when regular cleaning of cooker. roast
chicken etc. This is normal and any excess
should be wiped off.
Steam and/or conden sation may appear
from the vent at the rear of the appliance
when using an oven particularly for foods with
a high water content e.g. frozen chips, roast
chicken etc. This is normal and any excess
should be wiped off.
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