https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
https://support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller
Troubleshoot your Xbox One wireless
controller
Your Steps
1
Welcome to the Xbox One Wireless Controller Solution
Step 1: Welcome to the Xbox One Wireless Controller Solution
If you’re having trouble with one of your Xbox One wireless controllers, this solution can help you troubleshoot a wide variety of controller
issues. We can also help you replace a broken controller if none of these solutions correct the problem.
Note
For help troubleshooting problems with an Xbox Adaptive Controller, see the troubleshooting section of
What type of problem are you having with your controller?
MY CONTROLLER DOESN’T FUNCTION CORRECTLY
MY CONTROLLER WON’T CONNECT TO MY CONSOLE OR PC
