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Tasks
Upgrading System Software
Overview of the Software Upgrade Process
In its factory default configuration
, the SyncServer automatically checks for software
upgrades every weekday shortly after noon local time. If an upgrade is available, the Syn-
cServer generates a
System Upgrade Alarm
.
The user responding to the alarm logs into the web interface. The status bar at the top of the
window may show that an alarm has been triggered, and on the
STATUS - General
page,
"Release Version" states that an upgrade is available.
Before upgrading, as a precaution, the user should back up the configuration of the Syn-
cServer (
WIZARDS - Backup
). Normally, the SyncServer transfers its settings from one ver-
sion of the software to the next. However, if the upgrade process is interrupted (e.g., loss of
power), the settings may be lost. Having the backup makes it possible to restore the previous
settings if that happens.
The user downloads the software upgrade file from the Microsemi web site to their work-
station and then follows the steps given below for upgrading the software on the Syn-
cServer.
Note: Please avoid decompressing the *.tar upgrade file prior to upgrading the SyncServer.
For security, the SyncServer will reject any file that has been modified or decompressed and
recompressed. If needed, download a new software file from Microsemi.
Prerequisites for the System Upgrade Alarm to Work
The SyncServer notifies the user when a software upgrade is available, provided all of the fol-
lowing items are true:
n
The
Check for software upgrades
setting is enabled on the
SYSTEM - General
page (fact-
ory default = enabled).
n
The LAN1 port is configured correctly and has a DNS server on the
NETWORK - Ethernet
page (typically configured during installation).
n
The LAN1 port can reach Symmetricom.com on the Internet using port 80. Most proxy
servers and firewall devices allow this type of traffic, but some may be configured to block
it. Consult your network administrator for more information.
n
The
System Upgrade Alarm
and its notification settings are enabled on the
ADMIN -
Alarms
page (factory defaults = enabled).
n
The user is reachable by one or more of the Alarm notification methods: email, Alarm
LED, SNMP (typically configured during installation).
See also:
n
WIZARDS - Backup
(on page 99)
n
SYSTEM - Upgrade
(on page 77)
n
ADMIN - Alarms
(on page 85)
Checking if an Upgrade is Available
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