2018 Microchip Technology Inc.
DS20005939A-page 42
DM160232 SERIAL MEMORY
SINGLE-WIRE EVALUATION KIT
USER’S GUIDE
Chapter 5. Troubleshooting Guide
ISSUE:
USB BASE BOARD IS NOT RECOGNIZED BY THE USER’S PC
SOLUTION:
The USB Base Board driver is not installed or not installed properly. Download and
install the USB Base Board driver using the procedure outlined in
Section 2.2 “Installing the USB Base Board Driver”
The USB Base Board firmware was not programmed properly or has become
corrupted. Perform the USB Base Board Firmware Upgrade using the procedure
outlined in
Chapter 4. “USB Base Board Firmware Upgrade”
.
ISSUE: GUI STATES THE USER MUST PERFORM A FIRMWARE UPDATE
TO THE USB BASE BOARD
SOLUTION:
Perform the USB Base Board Firmware Upgrade using the procedure outlined in
Chapter 4. “USB Base Board Firmware Upgrade”
ISSUE:
GUI STATES THERE IS NO DEVICE INSTALLED IN THE SWI
SOCKET BOARD
SOLUTION:
Close the GUI and remove the USB Base Board from the PC. Verify that the SWI
Socket Board and the USB Base Board are connected properly. Also verify that the
device is installed correctly in the SOT23 socket on the SWI Socket Board. Refer to
Section 2.4 “Evaluation Kit Setup Procedure”
for additional information. Make sure
the socket lid is shut without any binding. Plug the SWI Socket Board into the USB
Base Board and restart the GUI. If the problem persists, contact your local Sales
representative for additional support or create a support ticket at