LIMITED CARRY- IN WARRANTY
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upright and must not be put on their side. Please ensure that your transport company or delivery team is
aware of the sensitivity of the products they are collecting.
Goods return policy
The following terms apply to returns of items purchased from Microcare, and we require the following
information:
1. Details of the item(s) you would like to return.
2. Our invoice number.
3. The reason for the return.
4. Microcare must be notified within 7 days of your intention to return the goods which were purchased.
5. All items returned will be inspected prior to refund. If our technicians are not immediately available, the
goods will have to be left with us until such time as a technician is available to check the items.
6. Proof of purchase is required for all returns.
7. The price paid by the customer is the price on which the refund is based.
8. Items purchased can be returned for a refund, replacement or exchange, provided proof of purchase is
provided and subject to all other conditions as set down here.
9. All returns may be subject to an administration and handling fee of 10% of purchase price plus VAT.
10. Returns are based on a carry-in basis.
11. Returns will be refused in the following circumstances:
a. Where an item has been tampered with, altered or damaged in any way, or
b. Where a return is deemed unreasonable, this will be referred to management.
Severability
If a part of the terms and conditions set out above is held invalid, void, or unenforceable due to any particular
national or international legislation, it shall not affect other parts of the terms and conditions remaining.