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Maintenance Instruction
In rainy or very humid environment, steam condensation to water mist on dvd loader will make it failed
to read DVD. Please turn off the DVD player till the inside moisture totally disperse, let it dry then turn
on it and operate.
Trouble-shooting
Before sending the product to maintain, please firstly read the below trouble shooting table and make
simple checking or adjustment to solve the problem according to the instruction.
If the problem of the product could not be solved effectively after following the table and checking,
please contact with professional service center or us.
Problems
Cause
Solution
Fail to turn on the unit; The
unit cannot work.
Vehicle key is not in electric
switch or electric switch is still
off
Insert the vehicle key to turn
on electric switch
Power cable of the unit is
disconnected
Connect power cable
The fuse may be burnt
Replace fuse with the same
rated current
Touch is not smoothly carried
in
Touch screen is not accurate
or slow response
Calibrate the screen
Fail to play the video file
Wrong file format
Support format: WMV, AVI,
RMVB etc…
Wrong file size
Correct
file
size
is
800*480(max),
GPS image cannot display
Not in GPS navigation mode
Click and access the GPS
navigation mode
GPS is not working
GPS antenna is disconnected Connect GPS antenna
Drive in area where GPS
signals are shielded
Drive out to areas where GPS
signals are not shielded
Bluetooth is not working
The mobile did not pair with
the unit at the first time
Pair the mobile with the unit
The Bluetooth between the
mobile and the unit is
incompatible
Change another mobile to
have a try
SD card can read on
computer, but cannot read
on the unit.
Because of the compatible
reason of SD brand, not all of
the SD cards can read in this
system.
Replace the right one.