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TROUBLESHOOTING

1. The opener doesn't operate from either the multi-

function door control, wireless wall button or the

transmitter:

• Does the opener have electric power? Plug a lamp into

the outlet. If it doesn't light, check the fuse box or the

circuit breaker. (Some outlets are controlled by a wall

switch.)

• Have you disabled all door locks? Review installation

instruction warnings on page 7.

• Is there a build-up of ice or snow under the door? The

door may be frozen to the ground. Remove any

restriction.

• The door spring may be broken. Have it replaced (see

page 5 for reference).

2. Opener operates from the transmitter, but not from

the Wireless Wall Button:

• Check the LED on the Wireless Wall Button to ensure

the LED turns on when button is pushed. If the LED is

weak or not on Change the batteries. (Remove cover

and replace with CR2032 batteries X 2)

• If the LED turns on and is strong check to ensure the

unit is programmed into the unit (see page 19).

3. The door operates from the multi-function door

control but not from the transmitter:

• Is the door push bar flashing? If so, Lock mode is

engaged. Make sure it is off by pressing the

Lock button for two seconds.

• Program the opener to match the transmitter code.

(Refer to instructions on the opener panel.) Repeat with

all Transmitter.

4. The transmitter has short range:

• Change the location of the transmitter in your car.

• Check to be sure the antenna on the side or back panel

of opener extends fully downward.

• Some installations may have shorter range due to a

metal door, foil backed insulation, or metal

siding.

5. The door opens and closes by itself:

• Be sure that all transmitter push buttons are off.

• Remove the bell wire from the mulit-function door

control terminals and operate from the transmitter only.

If this solves the problem, the multi-function door

control is faulty (replace), or there is an intermittent

short on the wire between the control console and the

opener.

• Clear memory and re-program all transmitters.

6. The door doesn't open completely:

• Check powered door lock.

• Is something obstructing the door? Is it out of balance,

or are the springs broken? Remove the obstruction or

repair the door.

7. The door opens but won't close:

• Check cable tension monitor (see installation step 4).

• If the opener LED is flashing, check the safety

reversing sensor. See

Installation Step 8.

• If the opener LED is not flashing and it is a new

installation. See

Adjustment Step 2

. For an existing

installation, see below.

Repeat the safety reverse test after the adjustment

is complete.

8. The door reverses for no apparent reason and

opener LED doesn’t flash:

• Check cable tension monitor (see installation step 4).

• Is something obstructing the door? Pull the emergency

release handle. Operate the door manually. If it is

unbalanced or binding, call a trained door systems

technician.

• Clear any ice or snow from the floor area where the

door closes.

• Review

Adjustment Step 2

.

Repeat safety reverse test after adjustments.

9. The door reverses for no apparent reason and

opener LED flashes for 5 seconds after reversing:

• Check the safety reversing sensor. Remove any

obstruction or align the receiving eye. See

Installation

Step 8.

10. The opener strains to operate door:

• The door may be out of balance or the springs may be

broken.

Close the door

and use the emergency

release handle to disconnect the door. Open and close

the door manually. A properly balanced door will stay

in any point of travel while being supported entirely by

its springs. If it does not, disconnect the opener and

call a trained door systems technician.

11.The opener motor hums briefly, then won't work:

• The door springs may be broken. See above.

• If the problem occurs on the first operation of the

opener, door may be locked. Disable the powered door

lock.

12.The opener won't operate due to power failure:

• Manually open the powered door lock.

• Use the emergency release handle to disconnect the

door. The door can be opened and closed manually.

When power is restored, pull manual release a second

time.

• If an EverCharge Unit is connected, the opener should

be able to operate up to 20 times without power.

13. Door loses limits.

• Collar not tightened securely. Tighten collar

(see Assembly Steps 1 and 2) and reprogram limits

(see Adjustment Step 1).

14. The opener moves when the door is in operation:

• Some minor movement is normal for this product. If it

is excessive the collar will wear prematurely.

• Check to make sure the torsion bar is not moving

left/right excessively.

• Check to make sure the torsion bar is not visibly

moving up and down as it rotates.

• Check that the opener is mounted at a right angle to

the jackshaft. If not, move the position of the mounting

bracket.

15. Power lock makes noise when operating.

• Call your local Merlin

®

dealer or Chamberlain customer

service for replacement power lock.

22

Содержание MJ3800

Страница 1: ...ner Installation and Operating Instructions gomerlin com au gomerlin co nz Owners Copy Please keep these instructions for future reference This manual contains IMPORTANT SAFETY information DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY ...

Страница 2: ...anything to stay in the path of the door Do not allow children to play near the door or with door controls Keep remotes away from children Disconnect electric power to the garage door opener before making repairs or removing covers If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid hazard This opener should not b...

Страница 3: ...TON INVENTORY Your door opener is packaged in one carton which contains the opener and the parts illustrated below Note that accessories will depend on the model purchased If anything is missing carefully check the packing material 5 3 1 10 11 2 4 C840 CM128 760E CM1702 C77 C940 C943 C945 7 8 9 CM844 12 LOCK LIGHT 6 LOCK LIGHT C98 845AML CM475 ACCESSORIES 1 Model CM844 4 Channel remote control 2 M...

Страница 4: ...ance An unbalanced door may not reverse when required NEVER try to loosen move or adjust door door springs cables pulleys brackets or their hardware ALL of which are under EXTREME tension Disable ALL locks and remove ALL ropes connected to the door BEFORE installing and operating the door opener to avoid entanglement This device is not intended for use by small children or infirmed persons without...

Страница 5: ...e side that meets the requirements listed below Must have minimum of 64mm 2 1 2 between the wall and the center of the torsion bar Must have minimum of 76mm 3 between the ceiling and the center of torsion bar Must have minimum of 203mm 8 between the side wall or obstruction and the end of torsion bar The torsion bar must extend at least 25mm to 100mm 1 to 4 past the bearing plate An electric outle...

Страница 6: ...ome thread resistance to be evident 6 Collar Screw Collar Screw Set Screw Collar Screw Collar Screw Set Screw ASSEMBLY STEP 2 Attach Mounting Bracket to Opener Loosely attach slotted side of mounting bracket to the same side of the opener as the collar using self threading screws provided NOTE Do not tighten until instructed Illustrations shown are for left side installation Socket Wrench Figure 1...

Страница 7: ...eys brackets or their hardware ALL of which are under EXTREME tension ALWAYS call a trained door systems technician if the door binds sticks or is out of balance An unbalanced door might not reverse when required Opener MUST be mounted at a right angle to the torsion bar to avoid premature wear on the collar Staple Torsion Bar IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY...

Страница 8: ... 6 Plug connector into the opener Figure 2 NOTE Lock must be mounted within 3m 10 of the power head Overhand Knot Emergency Release Handle Overhand Knot Rope Opener Emergency Release Cable 016 Warning Label WARNING To prevent possible SERIOUS INJURY or DEATH from a falling door If possible use emergency release handle to disengage door ONLY when door is CLOSED Weak or broken springs or unbalanced ...

Страница 9: ...posite side of the cable tension monitor 1 Position the cable tension monitor as shown Figures 1 and 2 The cable tension monitor should be located as close to the drum as possible NOTE There must be no obstructions in the installation area that prevent the cable tension monitor or the cable itself from closing completely when slack is detected 2 Make sure cable tension monitor is located over a wo...

Страница 10: ...e the floor NOTE The wireless wall button supplied with your opener should be preprogrammed by the factory If adding a new wireless wall button program into the opener before mounting the unit INSTALLATION STEP 5 INSTALLING THE MULTI FUNCTION WALL CONTROL Note any connection to your MJ3800 should be voltage free and Normally open There are 2 screw terminals on the back of the multi function door c...

Страница 11: ...nsors to the opener as shown on Page 12 Use insulated staples to secure the wire to the wall and ceiling Connect both sets of wires to the opener terminals as shown page 12 Plug in the opener If your opener has the Multi Function Door Control make sure the Lock Feature is off Red indicator lights in both the sending and receiving eyes will glow if wiring connections and alignment are correct If th...

Страница 12: ...uded with the CM475 unit to test for proper operation and testing of the SPU SPU Cord Connector CM475 EverCharge Standby Power Unit TM USING THE MULTI FUNCTION DOOR CONTROL THE MULTI FUNCTION DOOR CONTROL Press the push bar to open or close the door Press again to reverse the door during the closing cycle or to stop the door while it s opening Light feature The Light function is not available with...

Страница 13: ...he door is closing the door will reverse If the door is already open it will not close and the LED indicator light will flash 10 times See page 21 AUTOMATIC CLOSE TIMER FUNCTION Note Requires the Chamberlain Protector SystemTM IR sensors to be installed If Protector SystemTM IR sensors is installed to enable the timer to close function first time install sensors close the garage door and wait for ...

Страница 14: ... button until the door reaches the desired UP open position Figure 2 NOTE Check to be sure the door opens high enough for your vehicle to pass under 3 Push the transmitter wireless wall button or multi function door control Figure 3 This sets the UP open limit and begins closing the door NOTE Excessive movement of the opener will cause premature wear See Troubleshooting section 4 Immediately when ...

Страница 15: ...Preparing your door Orange Button Indicator Light Black Button BLACK ORANGE Push Orange button twice to enter unit into Force Adjustment Mode Figure 3 Figure 2 Figure 1 or Without a properly installed safety reversal system persons particularly children could be SERIOUSLY INJURED or KILLED by a closing the door NEVER learn forces or limits when door is binding or sticking Repair door first Too muc...

Страница 16: ...justment Steps 1 and 2 Programming the Limits and Forces Repeat the test When the door reverses on the 40mm 1 1 2 obstacle remove the obstruction and run the opener through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY CHECK Test the Safety Reverse System after Each adjustment of li...

Страница 17: ...semblies and other hardware ALL of which are under EXTREME tension MUST be made by a trained door systems technician 12 ALWAYS disconnect electric power to the door opener BEFORE making ANY repairs or removing covers 13 Permanently fix the Emergency release instruction Label adjacent to the release handle 14 SAVE THESE INSTRUCTIONS EMERGENCY DOOR RELEASE ADJUSTMENT STEP 7 To Open the Door Manually...

Страница 18: ...Add or Reprogram a Hand held Transmitter USING THE LEARN BUTTON WIRELESS PROGRAMMING 1 3 To Erase All Codes From Opener Memory To deactivate any unwanted transmitter first erase all codes Press and hold the orange learn button on opener until the learn indicator LED goes out approximately 6 9 seconds Note All previous codes are now erased Reprogram each transmitter or keyless entry you wish to use...

Страница 19: ...s this temporary PIN will work press the number of hours up to 255 then press star button OR 3 To set the number of times this temporary PIN will open door press the number of times up to 255 then press hash button The indicator light will turn off when the temporary PIN has been learnt Test by pressing the four buttons for the temporary PIN then press Enter The door should move If the temporary P...

Страница 20: ...on 3 C77 Protector systemTM IR Beams 4 041A6388 Collar with set screws 5 C945 3ch rolling code transmitter 6 041A4582 Emergency release rope handle assembly 041B4494 1 2 Conductor bell wire white white red 7 041A6104 1 Cable tension monitor 8 041C0902 Mounting bracket 041C0169 2 041A6408 041A6348 9 041A6320 5 041A6095 041A6226 6 Opener Assembly Parts ...

Страница 21: ...opener does not activate disconnect multi function door control wires from opener Momentarily short across red and white terminals with jumper wire If opener activates replace multi function door control wires Symptom Sending indicator light glows steadily receiving indicator light is dim or flashing Realign receiving eye sensor clean lens and secure brackets Verify door track is firmly secured to...

Страница 22: ... sensor See Installation Step 8 If the opener LED is not flashing and it is a new installation See Adjustment Step 2 For an existing installation see below Repeat the safety reverse test after the adjustment is complete 8 The door reverses for no apparent reason and opener LED doesn t flash Check cable tension monitor see installation step 4 Is something obstructing the door Pull the emergency rel...

Страница 23: ...ove The wireless wall button CM128 press and hold the large round button down until the door starts to move The Keyless Entry See Accessories Must be programmed before use See Programming Multi Function Door Control When the opener is activated with the safety reversing sensor correctly installed and aligned 1 If open the door will close If closed it will open 2 If closing the door will reverse 3 ...

Страница 24: ...ubject to your rights under the applicable Australian and New Zealand consumer protection laws with respect to major failures Chamberlain or its Professional Dealer will provide you with either repairs to the Unit or a replacement Unit Repairs and replacement parts provided under this Chamberlain Limited Warranty are provided free of charge and are warranted for the remaining portion of the origin...

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