background image

12 

Answering  a  call 

To answer an  internal  call 

Either 

Or  1 

To  answer an external call 

(all lines) 

To  answer an external call 

(line  group  1, 

or 

only) 

Answer  internal  and  answer  external  facilities  enable  calls  to  be 
queued  onto  your  terminal.  When an internal  and  external  call  are 
both  waiting,  ou  may  choose  which  to answer  first by  pressing 
either 

ANSWER  INTERNAL 

or 

ANSWER  EXTERNAL 

If the  incoming  call  is 

on  a line  in  group 

1, 2 

or 

3, 

ou  may  also  accept  the  call  by 

pressing the flashing 

LINE  GROUP 

key. 

Lift  your handset  and  answer 

the  call 

Lift  your  handset 

Press 

ANSWER  INTERNAL 

to answer 

the  call 

Lift  your  handset 

Press 

ANSWER  EXTERNAL 

to 

answer  the  call 

Lift  your  handset 

You  hear s  stem  rin  t

o

ne  and 

see  the 

ANSWER 

I

NTERNAL 

lamp 

f

l

a

s

hing 

You  hea

the  system  dial  tone 

If  the 

ANSWER 

I

NTERNAL 

lamp 

still 

when  you  have 

completed  your  call

this  means 

that  ano

t

her  call is 

to  be 

answered 

You  hear externa

ing  and 

see  the 

ANSWER EXTERNAL 

l

amp 

flas

h

ing 

You  hear  system  dial  tone 

If  the 

ANSWER EXTERNAL 

lamp 

i

f

l

ash

i

ng  when  your  call  has 

another  call 

i

s  waiting 

to  be answered 

You  hear external  ringing  and 

see  the 

LINE  GROUP 

and 

ANSWER  EXTERNAL 

lamps  f

l

ashing 

You  hear system dial  tone 

Press  the  flashing 

LINE  GROUP 

key  to  answer  the  call 

Содержание Herald S5102

Страница 1: ......

Страница 2: ...s been taken in the preparation of this publication Merlin accepts no responsibility for any inaccuracies that may be found Merlin reserves the right to make changes without notice both to this public...

Страница 3: ...Operator Console User s Guide Herald S5102 Phone System...

Страница 4: ...ll handsfree 13 operation monitor facility To use the handsfree facility 13 while waiting for a call To answer a call when using a 13 headset To turn off your console 13 sounder To turn on the sounder...

Страница 5: ...rtory dialling To program a key with repertory 18 dialling or to change a number already stored To call an exchange number 18 which has been stored Night service To switch to night service 19 To retur...

Страница 6: ...answer answer establish calls internal e ternal Liquid Crystal Display alarm 5 ID mmm ICJC JI sounder night on off service lc JCJCJCJI cancel status message intrude m lc JCJCJCJI call clear recall sto...

Страница 7: ...utgoing calls monitor internal call traffic and to configure the system as a whole see System Programming Guide Your operator console may have either a line group or individual line configuration as s...

Страница 8: ...ticular extension Call clear 13 This allows handsfree operation of the console if you are wearing a headset or using the monitor facility Cancel 15 Cancels any digits you have keyed You may key again...

Страница 9: ...bers in the system memory You dialling then need only press two keys when you wish to call one of these numbers This is in addition to the abbreviated dialling facility Reverted call 16 If you attempt...

Страница 10: ...ernate between the two messages 978911 LINE 6 CALLING 3 CALLS WAITING Press IANSWER EXTERNALI I LINE 6 ANSWERED No messages No messages Same messages as answer external UNOBTAINABLE CONFERENCE Where 9...

Страница 11: ...RINGING EXT 131 BUSY EXT 131 ANSWERED Only on external lines Extension to which call is to be transferred When a call returns to you Extension called is busy You have pressed I INTRUDE I to enter a t...

Страница 12: ...No messages Store EXT 129 STORED You have selected night service Enables re try of reverted calls to the same extension Last number dialled can be repeated by pressing TRANSMIT twice Wi l l display a...

Страница 13: ...em busy tone Number unobtainable tone Intrusion tone Call waiting tone This page shows in diagrammatical form the signals and tones generated by your Herald S5102 Phone System All tones heard whilst o...

Страница 14: ...t your handset Press IANSWER INTERNALI to answer the call Lift your handset Press IANSWER EXTERNALI to answer the call Lift your handset You hear s stem rin tone and see the ANSWER INTERNAL lamp flash...

Страница 15: ...ace your handset 3 When your caller speaks lift your handset and carry on with your call To answer a call when 1 Press CALL CLEARI using a headset To turn off your console sounder To turn on the sound...

Страница 16: ...all To repeat the last 1 Lift your handset exchange line number 2 Press TRANSMIT ITRANSMITI Note If you keyed to access your last exchange line call then ID will be called again If you used a ILINE GR...

Страница 17: ...You hear the operator The operator can then answer you To cancel a call 1 If you make a mistake while You hear system dial tone keying a number press I CANCEL I 2 To transfer dial tone to an extension...

Страница 18: ...ended transfer 3 Replace your handset when you hear the system ring tone busy tone or the extension answers If the called extension fails to The IREVERTED CALL J lamp flashes answer or is still busy a...

Страница 19: ...inter connection of two parties being supervised Thus if you are holding one caller and making an en to a second person press JOIN and both parties and yourself will be in conference To leave the con...

Страница 20: ...ndset and place it on You hear system dial tone the table Key the password ID ID III ID ID ID You hear system dial tone Press and hold down IPROGRAMI Press JTRANSM111 Press the key you have selected t...

Страница 21: ...to rnoo Incoming Inter PBX circuit calls Answer these as for internal calls but transfer them as for external calls To transfer an 1 After you have accepted the incoming exchange line call in the nor...

Страница 22: ...I Whoever clears down will leave the other two parties in conversation 1 Lift your handset 2 Key I If the extension is engaged you hear busy tone All three parties hear intrusion warning tone You hear...

Страница 23: ...signations to the new facilities NOTE The password MUST be keyed in before you can use the PROGRAM key please see page 2 of your System Programming Guide TPU99A 3 answer conference external answer int...

Страница 24: ......

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