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LIMITED WARRANTY

Merlin Products are covered by a limited one-year warranty 

policy. If the product suffers from a manufacturing defect, the 

customer will receive a replacement if claimed within 15 days 

of the purchase date. Otherwise, the product will be inspected 

for possible repair options. The product will either be repaired 

and returned free of charge, or replaced. All repair services past 

the one-year warranty period will be charged for any repairs 

that need to be made.

If the client is located outside the UAE, or is otherwise unable to 

personally deliver the defective product to our service center or 

retail outlets, he/she may send it via post at his/her own cost. 

The repaired/replaced product will then be returned to the client 

via courier mail at Merlin’s cost, as long as the warranty period 

is still active.

Important: This limited warranty DOES NOT COVER normal wear 

and tear, accidents, damage during transit, misuse, abuse or 

neglect. Attempting to disassemble the unit will render the 

warranty null and void.

We hope you enjoy the quality of Merlin Digital product.

Please take out a few minutes to register your product at 

merlin-digital.com/register

 to avail: 

• Special discounts and promotions on other Merlin products

• Exclusive information on new products and innovations

• Reminders about product firmware downloads, updates and upgrades

• Competitions and exciting giveaways

To learn more about Merlin products visit our site at: 

www-merlin-digital.com

 or

like our Facebook page on 

facbook.com/merlin.digital.gadgets

For enquiries and information call our toll free number 

800-MERLIN

 (Sat-Thu, 9 am - 6 pm)

Contact our support staff for troubleshooting and any other enquiries relating to

your Merlin product by sending an email at 

[email protected]

and your issue will be resolved within 48 hours. 

REGISTER

for exclusive

product releases

and future

prize drawings!

Mazaya Centre

Burj Khalifa

Safest Way

Super Market

Business Bay

Metro Station

Burj Khalifa/Dubai Mall

Metro Station

To Abu Dhabi

PET

ZONE

Parking

Entrance from back side

SERVICE CENTER MAP

Al Thouraya Building

SHEIKH ZAYED ROAD

For a complete list of our worldwide locations,

visit 

http://merlin-digital.com/contacts

REGISTER

NOW

4G ROUTER

Thank you for purchasing this Merlin Product. Please read the instruction 

manual carefully before using the product.

The documentation provided will allow you to fully enjoy all the features 

this unit has to offer.

Please save this manual for future reference.

Instructions

1)  Open 4G Router’s back cover and remove the battery.

2)  Insert SIM card and then the battery in the right direction.

3)  Press and hold the “Power” button to turn the 4G Router 

 on/off.

4)  Press the WPS button twice to display the 4G Router’s SSID 

  and password.

5)  On your device, open Wi-Fi settings and connect to the 4G 

  Router’s SSID.

6)  4G router will automatically select the best network (2G, 3G 

  or LTE, depending on signal strength) and connect to the 

 Internet.

7)  To change 4G Router’s settings, connect to the router and go 

  to http://192.168.0.1 (router’s default IP) on your device’s 

  browser. Use default password “admin” to log in to the web 

 interface.

8)  To change your 4G Router’s SSID and password, click on the 

  Device Information tab on the left-hand side in the Network 

  Settings page.

9)  To connect 4G router to your laptop or desktop, use the 

  included micro USB cable and connect 4G router to a 

  standard USB port on your device.

10) On devices with newer operating systems, 4G Router will 

  automatically install the necessary drivers and you would be 

  able to access the Internet.

11) For devices with older operating systems, 4G Router will 

  show up as a CD Drive in your ‘My Computer’ folder. Double 

  click the drive and install the included driver software.

12) Once the drivers are installed, you would be able to access 

  the Internet.

13) To charge your 4G Router, use the included micro USB cable 

  to connect it to a standard USB charging port or adapter

  (DC 5V, 1A).

14) To reset the router to factory settings, press the reset button 

  (located below the battery cover) using a blunt pin.

Maintenance

1)  Do not drop the device or try to disassemble it.

2)  Do not expose the device to extreme temperatures or 

 humidity.

3)  Do not throw the device in fire.

4)  Do not use the device near low signal or precision electronic 

  equipment. Radio wave interference may cause the 

  malfunctioning of such electronic equipment and other 

 problems.

5)  Pay special attention while using the device near the 

  following equipment: hearing aids, pacemakers and other 

  electronic medical equipment, smoke detectors, automatic 

  doors, and other automatic control installations.

FAQ

Q)  I can’t access the Internet.

A)  Check router’s configuration. Restart the device and wait for 

  1–2 minutes. Check information on display. Move the device if 

  there’s no signal. If the problem still persists, reset the device 

  to factory settings.

Q)  Upload and download speeds are very slow.

A)  Upload/download speeds depend on operator network’s signal 

  strength. Place the device where the signal is strong.

Q)  The router can’t find operator network.

A)  Ensure that the SIM card has been installed properly.

Q)  My PC won’t detect the router.

A)  Ensure that the router has been properly connected to the PC 

  and that the drivers are installed.

Q)  Dial-up connection is not unsuccessful.

A)  Consult your network operator for correct APN, user name,

  and password.

Q)  Forgot password to router’s network.

A)  Press the WPS button on 4G Router twice to display the SSID  

  and password.

Smart way to engage with your media… wirelessly!

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