CUSTOMER ASSISTANCE INFORMATION
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Owner Service Assistance
LOCAL REPAIR SERVICE
If you need service for your Mercury Marine product, take it to
your authorized dealer. Only authorized dealers have
factory‑trained mechanics, special tools, equipment, and genuine
Quicksilver parts and accessories.
NOTE: Quicksilver parts and accessories are engineered and
built by Mercury Marine specifically for Mercury MerCruiser
sterndrives, inboards, and outboards.
SERVICE AWAY FROM HOME
If you are away from your local dealer and the need arises for
service, contact the nearest authorized dealer. If, for any reason,
you cannot obtain service, contact the nearest regional service
center. Outside the United States and Canada, contact the
nearest Marine Power Service Center.
STOLEN POWER PACKAGE
If your power package is stolen, immediately inform the local
authorities and Mercury Marine of the model and serial numbers
and to whom the recovery is to be reported. This information is
maintained in a database at Mercury Marine to aid authorities
and dealers in recovery of stolen power packages.
PARTS AND ACCESSORIES INQUIRIES
Direct any inquiries concerning Quicksilver replacement parts
and accessories to your local authorized dealer. The dealer has
the necessary information to order parts and accessories for you.
Only authorized dealers can purchase genuine Quicksilver parts
and accessories from the factory. Mercury Marine does not sell
to unauthorized dealers or retail customers. When inquiring
about parts and accessories, the dealer requires the
engine
model
and
serial numbers
to order the correct parts.
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