Making an emergency call
#
To open the cover of SOS button
2
, press it
briefly.
#
Press and hold SOS button
3
for at least one
second.
If a Mercedes me call is active, an emergency call
can still be triggered. This has priority over all
other active calls.
▌
Information about the Mercedes me call using
the me button
A call to the Mercedes-Benz Customer Centre has
been initiated via the me button in the overhead
control panel or the multimedia system
(
/
page 563).
Using the voice dialogue system you access the
desired service:
R
Accident and Breakdown Management
R
Mercedes-Benz Customer Centre for general
information about the vehicle
You can find information on the following topics:
R
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest Mercedes-Benz service centre
R
Other products and services from Mercedes-
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Centre (
/
page 566).
▌
Calling the Mercedes-Benz Customer Centre
using the multimedia system
Requirements:
R
Access to a GSM network is available.
R
The contract partner's GSM network coverage
is available in the respective region.
R
The vehicle must be switched on so that vehi-
cle data can be transferred automatically.
Multimedia system:
4
©
5
Phone
5
©
#
Call
Mercedes me connect
.
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown on the central display.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
▌
Calling the Mercedes-Benz Customer Centre
after automatic accident or breakdown detection
Requirements:
R
The vehicle has detected an accident or break-
down situation.
R
The vehicle is stationary.
R
The hazard warning lights are switched on.
%
This function is not available in all countries.
The vehicle can detect accident or breakdown sit-
uations under certain circumstances.
In the event an accident or breakdown is detec-
ted, the emergency guide shows safety notes in
the multimedia system display.
After quitting the emergency guide display on the
multimedia system, a prompt appears asking
whether you would like to get support from the
Mercedes-Benz Customer Centre.
564 MBUX multimedia system
ohne
Содержание EQS 2021
Страница 1: ...EQS Operator s Manual ohne...
Страница 10: ...Touch sensitive controls Overview of touch sensitive controls 8 Electronic information products ohne...
Страница 61: ...ohne...
Страница 62: ...Left hand drive vehicles with central display 60 At a glance Cockpit central display ohne...
Страница 64: ...Left hand drive vehicles with MBUX hyperscreen 62 At a glance Cockpit MBUX Hyperscreen ohne...
Страница 66: ...Standard driver display 64 At a glance Indicator and warning lamps standard ohne...
Страница 68: ...Driver s display with driver camera 66 At a glance Indicator and warning lamps with driver camera ohne...
Страница 70: ...68 At a glance Overhead control panel ohne...
Страница 72: ...70 At a glance Door operating unit and seat adjustment ohne...
Страница 74: ...72 At a glance Control settings in the rear passenger compartment ohne...
Страница 76: ...74 At a glance Emergencies and breakdowns ohne...
Страница 924: ...Z Zero Layer central display Calling up 442 Function 440 Operating 442 Overview 441 922 Index ohne...
Страница 925: ...ohne...
Страница 926: ...ohne...