multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Response Center under the number
866-990-9007
R
Canada: Customer Service under
1-888-923-8367.
Important safety notes
!
A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the
ï
MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R
USA: Response Center under
866-990-9007
R
Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i
An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call
message appears in the
multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected
message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R
current location of the vehicle (as
determined by the GPS system)
R
vehicle model
R
vehicle color
R
vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are able to respond, the
Response Center will attempt to obtain more
detailed information on the emergency.
i
If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message
Call Failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
296
Features
Loading, stowing and features
BA 212 USA, CA Edition B 2011; 1; 5, en-US
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