phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R
the battery is sufficiently charged.
R
the corresponding cellular phone network
is available for transmitting data to the
customer center.
i
Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system provides three different
services:
R
automatic and manual emergency call
R
Roadside Assistance call
R
MB info call
To control the volume during an mbrace call,
proceed as follows:
X
Press the
W
or
X
button on the
multifunction steering wheel.
or
X
Use the volume controller of the audio
system.
You can find information and a description of
all available features under "Owners Online"
at
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R
The indicator lamp in the SOS button does
not come on during the system self-test.
R
The indicator lamp in Roadside Assistance
button
F
does not come on during the
system self-test.
R
The indicator lamp in Information button
ï
does not come on during the system
self-test.
R
The indicator lamp in the SOS button,
Roadside Assistance button
F
, or
Information button
ï
remains
illuminated constantly in red after the
system self-test.
R
The message
Tele Aid Inoperative
or
Tele Aid Not Activated
appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Response Center under the number
866-990-9007
R
Canada: Customer Service under
1-888-923-8367.
Important safety notes
!
A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the
ï
MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
27
USA only.
Features
227
Loading, stowing and features
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