
SDM-9220/9230 Hardware Installation Guide
8-2
Memotec Inc.
8.1 Symptoms, Problems, and Solutions
Symptom
Possible Problem
Solution
Unit does not start,
with:
POWER
LED off
STATUS
LED off
ALARM
LED off
No power to unit
Make sure the power cord
is properly plugged into the
power inlet on the unit, and
the power outlet on the wall
Check power cord and
replace immediately if
damaged
Make sure the power outlet
has power
Unit does not start,
with:
POWER
LED amber
STATUS
LED any
state
ALARM
LED any
state
Unit may be faulty
Contact NetPerformer
Technical Support for
assistance (see
Unit starts, with:
POWER
LED green
STATUS
LED any
state
ALARM
LED red
A software reset occurred
Enter
DA
at the console
command line to view the
alarms
If a
soft start (rst)
alarm
has been logged with the
notation
M=xx A=xx D=xx
,
enter
ER
to dump the Exit
Record. Send to NetPer-
former Technical Support
Enter
CE
(Clear ERR/
DIAG LED) to turn the
ALARM
LED off
Unit starts, with an
alarm message of the
type:
An error has
occurred
(0x00100000
0xC0000002),
please call the tech-
nical support.
A hardware error occurred
Enter
DA
at the console
command line to view the
alarms
Contact NetPerformer
Technical Support and pro-
vide alarm codes
Содержание NetPerformer SDM-9220 Series
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Страница 25: ...2 Memotec Inc 2 1 Compliance Information ...
Страница 39: ...Compliance Information Memotec Inc 2 15 2 3 3 Compliance to China RoHS ...
Страница 41: ...3 Memotec Inc 3 1 Unpacking ...
Страница 47: ...4 Memotec Inc 4 1 Hardware Installation ...
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Страница 81: ...5 Memotec Inc 5 1 Product Description ...
Страница 113: ...6 Memotec Inc 6 1 Serial Port and User Equipment Connections ...
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Страница 123: ...7 Memotec Inc 7 1 Networking Features ...
Страница 127: ...8 Memotec Inc 8 1 Troubleshooting Tips ...
Страница 131: ...9 Memotec Inc 9 1 E M PTT Interface Card ...