19
Question:
Can I convert my gas grill from one fuel type
to another?
Answer:
Your gas grill is manufactured to exact specifi-
cations and is approved by the Canadian Standards
Association (CSA) for LP gas use only. For your own
safety, conversion kits are not available and any attempt
to convert your grill from LP gas to Natural Gas will void
your product warranty.
Question:
Are the serial and model numbers of my
grill listed somewhere for future reference?
Answer:
Yes, this valuable information is listed on a
silver label found on the back
side of your Grill Head.
See
Page 7
.
Question:
Why doesn't the hose and regulator assem-
bly supplied with my new grill fit the older LP gas tank
I've used for years?
Answer:
The U.S. Government regulates gas appliances
and LP gas tanks. Whenever new regulations are passed
the LP gas tank fittings are altered. If your current tank
does not fit the hose and regulator supplied with your
new grill, the tank is outdated and must be replaced.
Question:
What can cause grill parts to rust and what
affect does it have on the grill materials.
Answer:
Rusting is a natural oxidation process and may
appear on cast-iron burners, steel cooking grids, steel
flame tamers and steel cart parts. Because your grill is
manufactured with heavy gauge steel, rust will not affect
the short term performance of your grill or affect the taste
of your foods. The manufacturer can not warranty against
rust unless the components are completely rusted
through.
Question:
How do I season cooking grids?
Answer:
Before and after each cookout, apply a thin
layer of cooking oil, spray or vegetable shortening to
each cooking grid. Be sure to coat the entire surface
including edges.
Question:
What is the best way to protect my new
gas grill from the weather?
Answer:
A good quality grill cover should be used to
protect your grill when not in use. Grill Cover # P8087A is
made to fit this particular grill model. Also, follow the
cleaning and maintenance instructions in this owner's
manual on a timely basis, and your new grill will give you
years of enjoyment.
Question:
Where can I buy replacement parts?
Answer:
For the repair or replacement parts you need
call 8:00 am-4:30 pm CST, Monday through Friday at:
1-800-770-9769.
Question:
Sometimes I hear a humming sound
coming from my regulator. What causes this?
Answer:
The humming noise is actually the gas
flowing through the regulator. A low volume of noise is
perfectly normal and will not interfere with the opera-
tions of the grill. If humming noise is loud and exces-
sive you may need to purge air from the gas line or
reset the regulator excess gas flow device.
Note:
This
purging procedure should be done every time a new LP
gas tank is connected to your grill. For help with this
procedure refer to page 16, step 4, or call the
Customer Service Helpline,
8:00 am - 4:30 pm CST, Monday through Friday at
1-800-770-9769.
Customer Service Helpline:
If you have questions about assembly or grill operation, or if there are damaged
or missing parts when you unpack this unit from the shipping box, call us 8am - 4:30 pm CST, Monday through
Friday at:
1-800-770-9769
Question:
Sometimes my grill does not light when I
push the ignitor button. Why?
Answer:
Refer to the Lighting Instructions in this
owner's manual. Also check these common causes.
Ignitor AA battery may need replacing.
Ignitor wires may be loose. Remove the AA battery,
inspect the Ignitor junction box found behind the
Control Panel, and connect any loose wires.
Frequently Asked Questions