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Annex 2. Troubleshooting 

 

Problem: Unit will not turn on when pushing the power switch to On side 

 

Possible Cause: 

 

Resolution: 

 

Power switch was not pushed properly 

Make sure the power button is pushed to On side 

Battery needs charging   

Recharge battery for 3 hours 

Problem: Unit will not reply with SMS 

 

Possible Cause: 

 

Resolution: 

 

Green LED is flashing (1 second on and 2 

seconds off) 

Make sure GT30i is connected to GSM network 

GSM Network is slow   

Some  GSM  networks  slow  down  during  peak  time  or  when  they  have 

equipment problems 

Unit is sleeping or in power down mode 

Cancel sleeping mode or power down 

Wrong password in your SMS or wrong SMS 

format 

Write correct password or SMS format 

The SIM in GT30i has run out of credit 

Replace or top up the SIM card 

Problem: Green LED is Flashing (1 second on and 2 seconds off) 

 

Possible Cause: 

 

Resolution: 

 

No GSM signal   

Check with a mobile phone to see if there is a signal in the area or try to call 

the unit to see if you hear a ring tone 

No SIM card   

Insert  a working SIM card.  Check in  phone  that  the  SIM can  send SMS 

message 

SIM card has expired   

Check in phone that the SIM can send SMS message. Replace SIM card if 

needed   

SIM has PIN code set   

Remove PIN code by inserting SIM in your phone and deleting the code 

SIM is warped or damaged   

Inspect SIM, clean the contacts. If re-inserting does not help try another to 

see if it will work 

Roaming not enabled   

If  you  are  in  a  different  country  your  SIM  account  must  have  roaming 

enabled 

Battery is low   

Recharge the unit and the GSM will start working 

Problem: Blue LED is Flashing (1 second on and 2 seconds off) or the SMS received starts with ‘Last…’ 

Possible Cause: 

 

Resolution: 

 

Unit does not have clear view of the sky 

Move the unit to a location where the sky is visible. Tall buildings, trees, and 

heavy rain can cause problems with the GPS reception. 

Bad GPS reception 

Place the front side of GT30i towards sky 

Battery is low 

Recharge the unit and the GPS will start working 

Problem: Unit Fails to Connect to Server via GPRS 

Possible Cause:   

Resolution: 

 

SIM card in GT30i does not support GPRS 

function 

Enable SIM card GPRS function 

GPRS function of GT30i is turned off 

Turn on GPRS function of GT30i 

Incorrect IP address or PORT 

Get the right IP address and PORT and reset to GT30i 

Содержание GT30i

Страница 1: ...GPS Personal Tracker User Manual V7 1 GT30i...

Страница 2: ...r IP optional 10 7 6 5 Enable GPRS Tracking 11 7 6 6 Set GPRS Interval 11 7 7 Track by GpsGate 11 8 Authorization 11 9 Call Function 12 9 1 Receiving Phone Call 12 9 2 Making Phone Call 12 9 3 Volume...

Страница 3: ...s when there is no GPRS connection GPS coordinates can also be stored at specified intervals when requested by the user GT30i has the following functions and features SMS and GPRS TCP UDP Communicatio...

Страница 4: ...tery 3 7V Dimension 77 mm 51 mm 25 mm Weight 80g with battery Operating temperature 20 to 55 C Humidity 5 to 95 Non condensing GSM module Quad Band GSM 850 900 1800 1900Mhz GPS Chipset Latest GPS SIRF...

Страница 5: ...Battery Earphone with Mic Wall Charger Car Charger USB Data Cable CD 4 2 View Front View Side View Back View 4 3 Functional Parts Your GT30i has four buttons and three LED lights with three different...

Страница 6: ...all and or send an SMS to the preauthorized phone number Press it to reject a call cancel calling or complete a conversation Call C To make a phone call and or send an SMS to the preauthorized phone n...

Страница 7: ...GPS is flashing 0 1 second on and for 2 9 seconds off 5 Change Password Command W 001 Description Change user s password Note 1 is user s password and the default password is 000000 The tracker will...

Страница 8: ...2 6854Km h 2008 12 24 01 50 Example W000000 000 Track on Demand Reply with a link to Google Maps Command W 100 Description Send this command to the tracker and you will receive an SMS with a http lin...

Страница 9: ...tp maps google com Input the latitude and longitude that you received from the tracker by SMS and click the search button Google Earth or Google Maps will display the location for you Example When you...

Страница 10: ...rd are optional If no APN username and password are required input APN only 2 APN defaulted as CMNET 3 APN username password should not over 39 characters Example W000000 011 CMNET Meiligao 6688 W0000...

Страница 11: ...sending GPRS packet and in unit of 10 seconds Example W000000 014 00060 In this example the tracker will send every 600 seconds 10 minutes For more information regarding GPRS tracking please refer to...

Страница 12: ...Call B Call C button you can press any of these buttons to make a call to the preset phone number Press Call B button to cancel a calling or to end a conversation 9 3 Volume Adjustment During a conve...

Страница 13: ...de and longitudes should be in ASCII format as follows Latitude is ddd dddddd 0 is needed to be stuffed if no value available should be added for south Longitude is dd dddddd 0 is needed to be stuffed...

Страница 14: ...atically and allows the caller to listen to what is happening around the tracker With this feature there is no voice indication that the call is in progress Note 1 T is the telephone number for wireta...

Страница 15: ...000 031 60 The tracker will store GPS data every 60 seconds 16 2 Auto Log when no GPRS When there is no GPRS connection the tracker can store all GPS information triggered by preset tracking interval...

Страница 16: ...aracter and is required in the text message Example W000000 990 099 20 Password Initialization Command W888888 999 666 Description This resets the password back to factory default and can be used in c...

Страница 17: ...or consequential damages including but not limited to economic loss such as loss of profits loss of use of profits loss of business or business interruption loss of revenue loss of goodwill or loss o...

Страница 18: ...999 Remarks Authorize phone numbers for the buttons inputs receiving location reports SMS alarms or phone calls Note F 0 to turn off this function default F 1 only send SMS to the authorized phone num...

Страница 19: ...tance Note 1 X 1 4294967295 suggested to be set above 300 meters 2 X 0 turn off Extended Functions W 008 ABCDEFGHIJ W000000 008 1011100011 Remarks A 0 turn off the function of sending SMS location rep...

Страница 20: ...ld not over 39 characters Set IP and Port W 012 IP Port W000000 012 220 121 7 89 8500 W000000 012 www meiligao net 8500 Remarks IP is your server s IP or the domain name Port 1 65534 Set DNS Server IP...

Страница 21: ...l II X 3 Level III Here is some explanation for the sleep mode GPS module will be closed for 64 seconds X X 1 2 3 if it gets continuous GPS fixed for 32 times or Non GPS fixed for 128 times After that...

Страница 22: ...cters for SOS message when SOS IN1 Button B IN2 Button C IN3 is pressed P 1 SOS button Input1 P 2 B button Input2 P 3 C button Input3 Char is the character in SOS message and max 32 characters and def...

Страница 23: ...that the SIM can send SMS message SIM card has expired Check in phone that the SIM can send SMS message Replace SIM card if needed SIM has PIN code set Remove PIN code by inserting SIM in your phone a...

Страница 24: ...24 GSM signal is weak Move the unit to a location with good GSM reception Contacts Please do not hesitate to email us at info meitrack com if you have any questions...

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