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MEI Cashflow 540 Скачать руководство пользователя страница 29



, MEI., 1997

25

CashFlow

®

540 changegiver Pocket Guide

Problem

Causes

Actions

Terminal
displays an
error message
at power-up

Communications
error

Press RESET

Terminal
displays an
error message
when changing
between
address and
data mode

Communications
error between
terminal and
product, or the
terminal does not
recognise the
product it has been
connected to

Repeat the last
operation.

Terminal
powers up but
addresses
cannot be
accessed

The product is not
compatible with
the terminal

Different
terminal is
needed, or
different
software
needed.

Terminal does
not power up

Bad connections
or faulty cable.

No power to the
unit (the Route
Alpha 250
terminal is
powered through
the acceptor)

Check
connections.
Replace lead if
necessary.

Power up the
unit.

Terminal
powers up but
one of the keys
does not work

Faulty key

Use the
terminal’s
self-test option.
If the key is
faulty, send
terminal for
repair.

Non-standard
characters
printed on the
display

Faulty Route
Alpha 250
terminal

Send terminal
for repair to
authorised MEI
distributor.

Troubleshooting the

MEI



Route Alpha 250 Terminal

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Содержание Cashflow 540

Страница 1: ...w CashFlow CashFlo w CashFlow CashFlow CashFlow CashFlow CashFlow CashFlow CashFlow CashFlow CashFlow C ashFlow CashFlow CashFlow Cas hFlow CashFlow CashFlow Cash Flow CashFlow CashFlow CashFl ow CashFlow CashFlow CashFlo w CashFlow CashFlow CashFlow CashFlow CashFlow CashFlow CashFlow CashFlow CashFlow C ashFlow CashFlow CashFlow Cas hFlow CashFlow CashFlow Cash Flow CashFlow CashFlow CashFl ow C...

Страница 2: ...y form or by any means or stored in a database or retrieval system or translated into any language natural or computer without the prior written permission of MEI MEI CashFlow and the MEI device are registered trademarks MEI 1997 MEI reserves the right to change the product or the product specifications at any time While every effort has been made to ensure that the information in this publication...

Страница 3: ... Keypad Troubleshooting the CashFlow 540 Setting a Unit s Functions with the MEI Route Alpha 250 Terminal Address Settings for the MEI Route Alpha 250 Terminal Coin Tube and Designator Options Installing Starting and Testing a Unit Product Manuals and Product Technical Training Addresses of Regional Offices ...

Страница 4: ...CashFlow 540 changegiver Pocket Guide iv MEI 1997 ...

Страница 5: ...n the voltage specified on the unit Dangerous Environments Do not operate the unit in the presence of flammable gases or fumes or after the entry of fluid into the machine Disposal of Product If necessary always dispose of defective units according to local regulations Conformance to International Standards When installed and operated according to the instructions provided for the particular unit ...

Страница 6: ...storage cassette release catches Coin storage cassette Movable float indicator Label showing keypad functions and operating voltage of unit Hinge pin of acceptor and separator assembly Connection port for the Route Alpha 250 terminal CashFlow 540 changegiver Model number and serial number of unit Exit at rear for cashbox coins Coin slots for manual filling Interface loom Acceptor and separator ass...

Страница 7: ...ry of dirt or fluid Take care that no drops of water enter the unit during cleaning Never use solvents or abrasive creams to clean the unit These will damage the surfaces Ensure that the lid is fully closed after cleaning NOTE If you switch the machine on when the lid of the acceptor unit is not fully closed coins will be rejected even if you then close the lid If this happens switch off the power...

Страница 8: ... base with a soft cloth moistened with water Switch on power to the machine press the yellow Mode button twice to park the dispenser arms and replace the coin cassette Check that the two release catches snap shut You should only remove the dispenser and the dispenser arms for cleaning if there is a heavy build up of dirt or other matter in the dispenser Always refer to the Product Maintenance Hand...

Страница 9: ...nwards Unplug the exposed ribbon cable and lift out the creditor The fuses are under a cover in the left hand side of the unit Always replace a blown fuse with one of the same rating Replace the creditor reconnect the ribbon cable and press the creditor into place Park the dispenser arms and replace the coin cassette Make sure that the release catches of the creditor and of the cassette snap shut ...

Страница 10: ...vailable to reset tubes to pre set levels Not applicable with MDB product Function Buttons Dispense coins from tubes Park the dispenser arms Float up tubes automatically Float down tube automatically Reset tubes to pre set levels Set the vend prices Cancel the accumulated credit Red LED Tube A dispense Tube B dispense Mode button YELLOW Tube C dispense Tube D dispense Correct voltage for unit No f...

Страница 11: ... buttons to force tube counts to re set to pre set float levels If there are not enough tube coins to meet the pre set levels coin counts remain incorrect until recalibration takes place If an audit FEM is fitted reset via Mode A B is not available Automatic Float Down to Pre set Levels If the unit is programmed for this function press the buttons to dispense coins until tube counts reach their pr...

Страница 12: ...lows a 4 price product fitted with a T4 loom to be used in place of a 1 price product fitted with a T3 loom The mode switch is located behind the top flap of the keypad cover and is of the slide type If the switch is to the left the product will be in 4 price mode and if it is to the right the product will be in the 1 price mode 1 Price Mode Position 4 Price Mode Position PCB Slide Switch Assy ...

Страница 13: ...ly connected Press A B C D Are correct coins dispensed Y N Y Y Y Y N N N Press Mode Mode Does the yellow LED flash Press A B C D to dispense coins Insert change coins Are change coins accepted Check fuses replace if blown Re connect loom and re start unit N Make a trial vend to check the unit Check for sufficient change coins in tubes and for jams in dispenser and tubes Remove cassette and press M...

Страница 14: ...acceptor Check and re level the unit if necessary Check that the coin entry and exit chutes of the machine are aligned with the coin entry cup on the unit and the cashbox on the machine Adjust the modules until they are aligned accurately Switch off power to machine check and clean acceptor Coins are accepted but no credit is given Power loom is not inserted correctly Coin jam in the separator mod...

Страница 15: ...rect change is dispensed Coins are not routing correctly The level of coins in a tube is covering a top level sensor The top level sensor loom or the separator loom is not connected correctly Wrong acceptor or separator is fitted A tube is disabled Check tube counts If they are above the pre set float levels and automatic tube inventory is set press Mode A C to float down the coins in the tubes Sw...

Страница 16: ...correct change is dispensed Insufficient change coins are available Incorrect coin values are set Incorrect prices are set for required selections N B Price control is held in the vending machine in MDB applications and are normally held in the vending machine in Executive and BDV applications If required float up through acceptor with correct change coins Check coin values and prices reset if nec...

Страница 17: ...tenance Handbook s module replacement section before you attempt to service or to replace the dispenser Red LED is ON except when a vend is made Normal operation No action Red LED is ON but coins are not accepted Coin jam in the changer mechanism Lid of the acceptor is open Not enough reject lever clearance Check for jams in the acceptor and in the tubes Clear the jams Press Mode Mode to park the ...

Страница 18: ... power supply to the changegiver is at the voltage shown in the window on the keypad label Test the power supply by pressing the Mode button If the yellow LED flashes the power is ON If yellow LED stays off switch off power to the machine and check all power looms and fuses Replace any blown fuses Restart the machine and check that the red LED is on Problem Causes Actions ...

Страница 19: ...If the red LED is still flashing switch off the power to the machine wait at least 15 seconds and switch on again Check that coins are dispensed Remove the coin cassette and check the tops of the coin tubes Switch off the power to the machine remove the cassette and check the dispenser for jams Clear any blockages and check for damaged coins Check the Route Alpha 250 audit addresses Return the uni...

Страница 20: ...d module If it is faulty refer to your authorised MEI distributor Red LED is flashing and no coins are accepted Check Route Alpha addresses 340 to 349 for a description of the error The lid of the acceptor is not closed firmly The acceptor loom is not connected The coin path in the acceptor is dirty Use the table of Route Alpha 250 error addresses in this manual Switch off power to the machine and...

Страница 21: ...use the Mode button has been pressed The keypad is available to change the functions of the unit To exit from shifted mode press Mode or wait for 45 seconds Yellow LED is OFF permanently No other problems Faulty LED or faulty keypad module Check the keypad module If faulty refer to your MEI distributor Problems in handling coins persist after all solutions have been tried Faulty unit or faulty mod...

Страница 22: ...f 6 means faults on tubes B C Switch off power to the machine Check the tops of the tubes for coins covering the sensors Check and clear any jams in the acceptor Close the lid of the acceptor firmly power up and insert a coin to test the unit READ ONLY 341 Disabled tube at position A B C or D 0 31 Range value the sum of the codes where 1 2 4 8 tube A B C D If necessary use the Route Alpha 250 term...

Страница 23: ... corrupt Fatal error Contact your MEI distributor 8 audit FEM removed Switch off power to the machine Check that audit FEM is inserted firmly in the board Contact your MEI distributor if the error persists READ ONLY Address Parameter Range Meaning and Actions Notes Switch off the power to the changegiver for at least 2 minutes before inserting or removing the audit FEM Failure to do this can cause...

Страница 24: ...on Contact your MEI distributor 2 audit FEM not initialised Initialise FEM if fitted Refer to the Product Maintenance Handbook before attempting to initialise the FEM Contact your MEI distributor if the error persists 4 not used 8 internal EEPROM write error Contact your MEI distributor READ ONLY Address Parameter Range Meaning and Actions Notes ...

Страница 25: ...of the acceptor then close it again firmly Wait for 15 seconds then power up the unit Contact your MEI distributor if the error persists 4 HI2 hardware error Set Route Alpha address 349 to 1 Contact your MEI distributor if the error persists 8 HI2 transmission error Set Route Alpha address 349 to 1 Contact your MEI distributor if the error persists READ ONLY Address Parameter Range Meaning and Act...

Страница 26: ...p level sensors Check acceptor coin path check for jams in separator Close lid of acceptor firmly Power up Press Mode Mode to park the dispenser arms Replace the cassette ensuring the retaining clips snap shut 2 protocol A interface controller transmission error Check the serial interface loom 4 protocol A interface controller transmission error Check the serial interface loom 8 cashbox full READ ...

Страница 27: ... 1 audit timed out 2 vmc timed out 4 cpc timed out BDV only 347 BDV errors ii options 0 15 1 audit incompatible 2 vmc incompatible 4 cpc incompatible BDV only 349 Reset error flags 0 1 0 do not reset error flags 1 reset error flags Address Parameter Range Meaning and Actions Notes ...

Страница 28: ... followed by the software version number and then the first address number with a dot or a dot and dash 1 or 1 Functions can be changed only if a dash shows after the address number Press UP or DOWN slowly to display addresses one after the other Hold down a key to display addresses at an increasing speed Press a key twice quickly to jump large blocks of addresses To set a function press ENTER to ...

Страница 29: ...he product is not compatible with the terminal Different terminal is needed or different software needed Terminal does not power up Bad connections or faulty cable No power to the unit the Route Alpha 250 terminal is powered through the acceptor Check connections Replace lead if necessary Power up the unit Terminal powers up but one of the keys does not work Faulty key Use the terminal s self test...

Страница 30: ...h 1 4 price BDV and MDB Address used with 1 4 price and BDV only Address used with BDV only Address used with MDB only Where no symbol is used these addresses apply to 1 4 price electro mechanical products only CAUTIONARY NOTE Where the application of the Multi Interface product is changed from Electro Mechanical 1 price or 4 price to an MDB Serial Interface or vice versa then care must be taken t...

Страница 31: ... for MDB coin types 0 2 0 coin 1 value token 2 vend token 200 Maximum credit 0 65 535 maximum credit 201 204 Prices1 4 0 65 535 value of prices 1 4 205 225 Prices 5 25 When audit FEM fitted only 0 65 535 value of prices 5 25 226 Single Multivend 0 1 0 single vend 1 multivend Address Settings for Use with the MEI Route Alpha 250 Terminal ...

Страница 32: ...eset 1 delayed blocker reset 30ms 2 delayed blocker reset 200ms 3 blocker hold reset 4 after escrow accept signal 229 Coin inhibit coins 1 4 for multiple coin inhibit add together e g 1 8 9 so coins 1 4 are inhibited 0 15 0 no coins inhibited 1 inhibit coin 1 2 inhibit coin 2 4 inhibit coin 3 8 inhibit coin 4 Address Usage Parameter Range Meaning ...

Страница 33: ...it coin 5 2 inhibit coin 6 4 inhibit coin 7 8 inhibit coin 8 231 Coin Inhibit coins 9 12 0 15 0 no coins inhibited 1 inhibit coin 9 2 inhibit coin 10 4 inhibit coin 11 8 inhibit coin 12 232 Exact change inhibit group Inhibit coins 1 4 0 15 1 coin 1 2 coin 2 4 coin 3 8 coin 4 Address Usage Parameter Range Meaning ...

Страница 34: ...15 1 coin 5 2 coin 6 4 coin 7 8 coin 8 234 Exact change inhibit group Inhibit coins 9 12 0 15 1 coin 9 2 coin 10 4 coin 11 8 coin 12 235 Change delay 0 255 delay in 1 second steps 255 infinite delay 238 Price hold Protocol A only 0 1 0 do not hold price 1 hold price Address Usage Parameter Range Meaning ...

Страница 35: ...it options 0 1 0 overpay allowed 1 overpay Inhibited 243 Clear overpay inhibit options 0 1 0 cleardown allowed 1 cleardown Inhibited 244 Keypad inhibit 0 1 0 keypad enabled 1 keypad inhibited 245 Price teach inhibit 0 1 0 price teach allowed 1 price teach inhibited 246 Fast sense 0 1 0 normal 1 fast Address Usage Parameter Range Meaning ...

Страница 36: ...er of coins in a tube to be floated to 310 Value of coins in tubes READ ONLY 0 65 535 value of coins in all tubes 311 314 Tubes A D current coin count READ ONLY 0 255 current number of coins in tube ADDRESSES 340 TO 349 ARE COVERED IN THE EARLIER FAULT FINDING SECTION 360 Audit module VMC identifi cation code 0 65 535 vending machine ID ID101 Address Usage Parameter Range Meaning ...

Страница 37: ...nish 362 Audit module printout type 0 2 0 basic 1 basic interim vend report 2 basic interim free vend report 363 Audit module printout product limit 0 25 limit details on printout to first few specified price lines 364 Audit module printout installation day 1 31 day of installation into machine Address Usage Parameter Range Meaning ...

Страница 38: ...it module installation year 0 99 year of installation into machine 382 Link Master ID 0 9999 ID code of link master node 385 Audit unit is BDV 0 1 0 audit unit is not BDV 1 audit unit is BDV 386 VMC unit is BDV 0 1 0 VMC is not BDV 1 VMC is BDV 387 CPC unit is BDV 0 1 0 CPC is not BDV 1 CPC is BDV Address Usage Parameter Range Meaning ...

Страница 39: ... allowed 0 1 0 revaluation not allowed 1 revaluation allowed 393 Audit initialisation required 0 1 0 initialisation not required 1 initialisation required 421 432 MDB changer coin types 1 12 0 2 0 coin 1 value token 2 vend token Address Usage Parameter Range Meaning ...

Страница 40: ...gnators Position FULL tube count Addresses 261 264 LOW tube count Addresses 271 274 SAFE tube count Addresses 281 284 UNITED KINGDOM GB 1 penny 5 F VIOLET A B C 95 12 2 2 pence 3 D GREEN B D 75 9 2 2 pence 3 D GREEN C 75 10 2 5 pence 6 5 D GREEN A C 84 11 2 10 pence 3 5 D GREEN A C D 76 10 2 10 pence 3 5 D GREEN B 76 9 2 ...

Страница 41: ... C 81 10 4 20 pence 4 E BLUE D 81 9 4 50 pence 2 3 E BLUE B C D 73 10 4 1 4 B ORANGE A B D 38 6 2 1 4 B ORANGE C 38 7 2 Country code coin set Tube types Designators Position FULL tube count Addresses 261 264 LOW tube count Addresses 271 274 SAFE tube count Addresses 281 284 ...

Страница 42: ...s the same as that shown in the keypad window of the changegiver Fit the changegiver onto the locating screws in the machine 1 Ensure that the unit is level on its three keyhole mounting slots 2 Check that the right hand mounting screw is at the top of the keyhole slot and that the unit is level 3 Press down the top cover flap and tighten the right hand mounting screw to secure the unit in place i...

Страница 43: ...e machine s coin entry chute and that the coin exit chutes are lined up 4 With the power off insert ten of the largest and smallest coins to check the coin routing to the coin return cup Switch on the power to the unit 1 Check that the red LED comes on 2 Set the vend prices with the keypad or with the Route Alpha 250 terminal NOTE The keypad is suitable if the installation has an electromechanical...

Страница 44: ... Float the tubes through the creditor 1 Insert a full coin cassette or remove the unit s cassette and fill the tubes to the float levels If the cassette is difficult to remove release it and tilt it forward Push in the coin filling flap and fill tube A through the gap Fill tubes B C and D through the coin entry slots 2 Press Mode Mode replace the cassette then press Mode A B 3 Insert samples of no...

Страница 45: ...r handbooks related to the product from your MEI Approved Distributor or your regional MEI sales office MEI Product Training Product training courses are available for CashFlow and other MEI products The courses cover the technical features and the maintenance of the product and give you hands on experience in servicing CashFlow products quickly and efficiently Contact your regional MEI Sales Offi...

Страница 46: ...CashFlow 540 changegiver Pocket Guide 42 MEI 1997 REGIONAL OFFICES WWW MEIGROUP COM ...

Страница 47: ...YOUR MEI REPRESENTATIVE Helping you deliver ...

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