Document reference MAODS301/E
USER MANUAL
Edition 4 - May 2022
SpeedSys300 ODS301 overspeed detection system
D - 1
The SpeedSys300 software cannot communicate with my SpeedSys300 ODS301
APPENDIX D: FREQUENTLY ASKED QUESTIONS (FAQ)
APPENDIX D: FREQUENTLY ASKED QUESTIONS
(FAQ)
D.1 The SpeedSys300 software cannot communicate with my SpeedSys300
ODS301 module. What do I need to check?
When getting started and using the SpeedSys300 software on a computer for the first time,
problems with drivers can result in the SpeedSys300 software not communicating with the
SpeedSys300 ODS301 module, typically characterised by the SpeedSys300 software’s
Device status displaying “Not connected!” all of the time (even when everything is connected
and powered correctly).
Basically, SpeedSys300 software to SpeedSys300 ODS301 module communication uses a
FT230X Basic UART in the background, so the appropriate driver for this UART must be
available on the computer running the SpeedSys300 software.
If the FT230X Basic UART is not available on the computer, Windows typically reports this
as a message when the USB cable to a powered SpeedSys300 ODS301 is
plugged/unplugged. Also, Windows Device Manger will typically display the SpeedSys300
ODS301 module as a unknown device, for example:
If the appropriate driver for the UART is not already installed on the computer running the
SpeedSys300 software, it is available from the FTDI website, here:
https://ftdichip.com/drivers
Specifically, this link:
Windows Driver Installer (VCP & D2XX), please click here.
(This links to https://ftdichip.com/wp-content/uploads/2021/02/CDM21228_Setup.zip and
downloads the Windows Driver Installer as a zip file.)
Downloading, unzipping and running this driver installer will install the appropriate driver for
the UART. After which, Windows should automatically and correctly detect the SpeedSys300
ODS301 module. With the correct driver installed, Windows Device Manger will typically
display a USB Serial Port (COM
x
) that should be used for communication with the
SpeedSys300 ODS301 module, for example:
Содержание vibro-meter SpeedSys300 ODS301
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