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F
IRST
A
ID FOR
M
ALFUNCTIONS
T
ROUBLESHOOTING
In most cases, scanner problems have simple causes. We
would like to give you some tips to solve the most common
problems. Should these tips not help you solve your problems,
please call us.
B
ASIC
I
NSTRUCTIONS
¾
Regularly running the Windows
®
program “
Defrag-
mentation
” and “
Scan disc
” can eliminate errors and
increase the operating system’s performance.
C
HECK
C
ONNECTIONS AND
C
ABLES
Start by carefully checking all cable connections visually. If
the indicator lights do not function properly, ensure that the
computer and all peripheral equipment is properly connected
to the power supply.
¾
Switch off the computer and check all cable connec-
tions. If the computer is connected to any peripherals,
check the plug connections on all cables.
Do not mix the cables for the various pieces of equip-
ment. Though they may appear identical, the pin as-
signments in the connectors may differ from product to
product.
Once you have ensured the power supply to the
equipment is in working order and all connections are
intact, switch the computer back on.
