Chapter 29 - Troubleshooting
Calling Issues
282
Mediatrix 1204
D
ESCRIPTION
: Mediatrix Technical Support personnel asked me to enable the PCM traces. How do I do it?
P
OSSIBLE
C
AUSE
: PCM traces are an efficient tool to identify problems with:
•
Echo in your network
•
DTMF signals
•
Caller ID signals
•
Fax signals (or false Fax detection)
•
Message Waiting Indicator signals
•
Any other analog signal
S
OLUTION
: Do the following:
a.
Enable the PCM traces by setting the
mxDebugPcmCaptureEnable
MIB variable to
enable
.
b.
Set the destination IP address for the PCM traces in the
mxDebugPcmCaptureIpAddress
MIB
variable.
•
This IP address does not have to be listening on ports 5001/2 - 6001/2, as it is easy to
filter out ICMP “port unreachable” messages afterwards.
•
The PCM traces destination must be set so it can be recorded in an Ethereal capture
on your network, normally sent to the PC doing the capture.
For more details on the PCM traces, refer to
Technical Bulletin 0598 - PCM Traces
.
Calling Issues
The following are general calling issues you may encounter.
D
ESCRIPTION
: Impossible to make a call.
If the following happens:
Dial tone present.
Power LED lit.
LAN LED lit.
P
OSSIBLE
C
AUSE
: Network communication is not working.
S
OLUTION
: Check that:
•
The LAN cable is securely connected to the Mediatrix 1204 and to the network
connector.
•
You did not connect a crossover network cable.
P
OSSIBLE
C
AUSE
: Configurable parameters of the Mediatrix 1204 are not set properly.
S
OLUTION
: Refer to this manual for a complete description of the configurable Mediatrix 1204
parameters.
Caution:
Enabling PCM traces on the Mediatrix 1204
. You must disable G.723 and enable the G.726
codecs to load the PCM code into the Mediatrix 1204.
Содержание Mediatrix 1204
Страница 6: ...Mediatrix Telecom a Division of Media5 Corporation Reference Manual...
Страница 26: ...Preface About this Manual End User Technical Support xxvi Mediatrix 1204...
Страница 27: ...Installation and Web Page Configuration...
Страница 28: ...Page Left Intentionally Blank...
Страница 50: ...Chapter 1 Installation Verifying the Installation 24 Mediatrix 1204...
Страница 98: ...Chapter 4 Web Interface SIP Parameters SIP Authentication 72 Mediatrix 1204...
Страница 127: ...SNMP Configuration...
Страница 128: ...Page Left Intentionally Blank...
Страница 162: ...Chapter 8 IP Address and Network Configuration Ethernet Connection Speed 136 Mediatrix 1204...
Страница 170: ...Chapter 9 SIP Servers Presence Compositor Server 144 Mediatrix 1204...
Страница 174: ...Chapter 10 DNS SRV Configuration DNS SRV Oriented Settings 148 Mediatrix 1204...
Страница 196: ...Chapter 12 Configuration File Download Configuration File Example 170 Mediatrix 1204...
Страница 220: ...Chapter 14 Gateway Configuration Detecting a Far End Disconnect 194 Mediatrix 1204...
Страница 240: ...Chapter 16 Voice Transmissions User Gain 214 Mediatrix 1204...
Страница 288: ...Chapter 23 Telephony Attributes Delayed Hot Line 262 Mediatrix 1204...
Страница 294: ...Chapter 25 Quality of Service QoS VLAN 268 Mediatrix 1204...
Страница 298: ...Chapter 26 Syslog Daemon Syslog Daemon Configuration 272 Mediatrix 1204...
Страница 302: ...Chapter 27 Statistics RTP Statistics 276 Mediatrix 1204...
Страница 319: ...Appendices...
Страница 320: ...Page Left Intentionally Blank...
Страница 332: ...Appendix B Standard Hardware Information Warranty 306 Mediatrix 1204...
Страница 336: ...Appendix C Cabling Considerations RJ 11 Telephone Cable 310 Mediatrix 1204...
Страница 372: ...Appendix E Glossary Wide Area Network WAN 346 Mediatrix 1204...
Страница 390: ...Index W 364 Mediatrix 1204...